Uk3player78
Well-known member
I haven't real all replies but if it was 5 in a huge box they must be overstocked. That's no mistake.
ordered a ukulele from Amazon and they sent 5 ! only paid for one. what would you do. just curious.
Many years ago the United States Postal Service had an advertisement on TV that said "If you receive something in the mail that you did not order, it's yours to keep." .... Legally, they are yours to do with as you please (if you live in the U.S. that is).
Email customer service, hoping they won't ask them back. I wouldn't want to pay for shipping them back.
Yeah, I would have to let them know that extras were shipped. What is amazing to me is that someone accidentally packed up and shipped 5 ukuleles instead of one. I mean, how big was that box?
That was probably either a manufacturer carton or a distribution carton.
I wonder if that is still the law. If I recall correctly, that ad (and the corresponding law) was a response to unscrupulous mail-order practices. My recollection is that shady businesses ran magazine ads that enticed people to call and request more information, then in response to the call, the company would send unordered merchandise along with an invoice. I'm guessing a lot of mail-order laws have been re-written with the advent of online shopping, and I wouldn't be surprised if that sort of protection doesn't cover an obvious error.
Regardless, I would definitely return the ukuleles. What goes around comes around.
And the way Amazon is, I can bet that whoever they thought was responsible got fired when it was caught.
Scott, I would hope not. Amazon has been trying to improve the way they deal with employees since the acquisition of Zappos. The CEO of Zappos wrote a book titled "Delivering Happiness" and his philosophy is now working its way through Amazon. Jeff Bezos is actually a good guy, but the company had issues through management ranks over the years-- the result of growing into what they are. Human error will occur. The difference in how I would handle it would be determined by whether or not the person who made the mistake actually cares.
ordered a ukulele from Amazon and they sent 5 ! only paid for one. what would you do. just curious.
Yeah, I would have to let them know that extras were shipped. What is amazing to me is that someone accidentally packed up and shipped 5 ukuleles instead of one. I mean, how big was that box?
Jenny you would be surprised at the box sizes things are shipped in. It makes no sense. The other day we received 5 boxes (regular sized one too) of pasta elbows in a box that was bigger than an 18 gallon tote.
Update: sent the extra 4 back and thought it was done. I just got an email that Amazon refunded the money to my CC for the returned item. good grief!