Hi Redpaul,
Thanks for sharing and posting this video review.
I had seen this same instrument about 6 months ago (but NEW) on eBay for sale by RUMC, and almost bought it.
They currently list a B-Stock mode on their web site for $129 GBP. However, the shipping cost to the USA from their shop was near $56 USD which put me off it at the time (especially for a complete unknown item from across the pond). They were very responsive to email questions, and very kind and polite in their replies, which gives me the impression that these are nice folks that work there.
This instrument (as well as the tenor, concert and soprano scales) which is/are branded as 'Clearwater' seem to be identical to the Ohana Roundback ukes, which are no longer listed on the Ohana web site other than the concert scale model. Maybe they are all made in the same Chinese factory?
Sorry you had issues with yours, but glad you got it sorted right away. Your experience confirms my suspicions and that I was wise to hold off on buying one. I'm not afraid of doing a setup myself, but don't have lots of free time as of late, and I'd rather be playing than messing with dressing and levelling frets.
Good luck with the instrument.
-Booli