So no other negative feedback from any clients - they have been asking around. Got one very enthusiastic positive from a client (and it was not the one who sent me the email the other day) so they are pretty much just going to say that it is an isolated incident and just not have me work with that particular client again.
Still bothers me though.
No idea why they would say that - I mean I cannot recall a specific incident.
Nanilei asked, "Was it a woman that complained?" and I said yes.
She said that I can be dismissive or make people (especially women) feel belittled or stupid. I really don't mean to, but apparently it happens to her sometimes still (and we've been together 23 years) and sometimes her sisters see it too.
I wish I could get a handle on that because I really have no intention of bruising anyone's feelings ever!
It has to do with correcting someone or explaining things - I think I am educating them, they feel I am calling them stupid or talking down to them.
I know it is a personality thing, because I have heard others say they love asking me about stuff because they learn things.
If I could read the other person better I could adjust my delivery.
Do you have a hard time listening to her problems without trying to "fix" them?
I have a hard time with that one.