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Thread: Keep or send back?

  1. #1
    Join Date
    Sep 2017
    Posts
    12

    Default Keep or send back?

    New to the Ukes, I recently ordered a Cordoba 24 tenor. Based on a lot of recommendations here, I went with a company that does the set ups prior to shipping. And was highly recommended here.
    If you arenít familiar with the Cordoba 24 series, the back is spalted maple, so each one is unique. Iíve seen some real beauts and some duds.
    Before ordering, I asked if it was possible to get some pics of different ones to decide. They were extremely accommodating and said they would. When I ordered it, I emailed them again with the order number and they assured me they would send some pics, probably after the holidays. I didnít get an email with the pics or shipping, but it was on my porch when I came home.
    The back is ok. Nothing great. Not terrible. I didnít play it more than a couple strums but sounds great. (Coming from a really bad one, itís not a big surprise!)
    Debating if I should request to return this, or keep it. Iíve been looking forward to getting it, but honestly a bit disappointed with the looks of the back. My wife keeps saying that you never see the back anyway so who cares. I see her point.

  2. #2
    Join Date
    Feb 2016
    Location
    Twin Cities Area, Minnesota
    Posts
    1,249

    Default

    If it is the company that I think you are talking about, I would contact the company and let them know. The 24, at $199, doesn’t make a lot of money for the company—particularly when setup is involved.

    If you were promised pictures and that didn’t happen—maybe their other 24s look the same or worse, and they sent you their best. I don’t know.

    Let them know. Give them the chance to make it right. $199 isn’t a lot for a ukulele...but it is real money and you want to be satisfied with your purchase.
    Playing ukulele since January 2016.

    Have you participated in the thread, "How the Ukulele Found You?" If not, please consider adding your story--they are just fun to read.

    http://forum.ukuleleunderground.com/...lele-found-you

  3. #3
    Join Date
    Sep 2017
    Posts
    12

    Default

    06C7101D-3716-44F3-B040-C80354FF0D2B.jpg

    332C7DB7-1FA0-4EC6-A658-EBC9333ADEAB.jpg

    I will have to admit, it is growing on me a bit. It’s not bad, just not the wow I was hoping for. I did email them, no response yet, but it was only a short time ago and early. Hopefully the pics work.

    I also noticed the small issue with the binding, or is that called the purfling? I’m more of a guitar guy and not too technical with this stuff!

    It’s not a lot of money, I have a custom guitar that cost me 7k (and three years on a wait list!)

  4. #4
    Join Date
    Jan 2012
    Location
    Somewhere out there
    Posts
    7,074

    Default

    Sounds great. Not a lot of money. HOWEVER, you aren't satisfied. If you are like me, it will bug you.

    To me, $199 is a lot of money. Also, they did not do what they said they would do. It is for them to make it right. Don't settle for something that you are disappointed in.
    Jan >^..^<
    (AKA Chopped Liver)


    You say 'Crazy Cat Lady' like it's a bad thing!

    "Hold everything with open hands." PereBourik

  5. #5
    Join Date
    Sep 2017
    Posts
    12

    Default

    Would you have any concerns with the second pic, the missing purfling? Or would that just be cosmetic? It’s about an inch long, I’m a bit surprised they didn’t see that on inspection.

  6. #6

    Default

    eye of the beholder for sure! I think the back is gorgeous!!!

  7. #7
    Join Date
    Mar 2012
    Location
    Oahu
    Posts
    3,546

    Default

    Quote Originally Posted by Brendan688 View Post
    06C7101D-3716-44F3-B040-C80354FF0D2B.jpg

    332C7DB7-1FA0-4EC6-A658-EBC9333ADEAB.jpg

    I will have to admit, it is growing on me a bit. It’s not bad, just not the wow I was hoping for. I did email them, no response yet, but it was only a short time ago and early. Hopefully the pics work.

    I also noticed the small issue with the binding, or is that called the purfling? I’m more of a guitar guy and not too technical with this stuff!

    It’s not a lot of money, I have a custom guitar that cost me 7k (and three years on a wait list!)


    if i were you and you do not like the uke return it..and order a custom uke you can spend 7K on one also.... pick the wood,binding etc....why keep the uke if you don't like it
    Kanile'a K-2 Concert,Ko'Aloha Super Concert,Maui Music 1998 Koa Tenor,Compass Rose Koa Tenor,Graziano Koa Tenor,Kamaka HF3-S,Moore Bettah Milo/Sitka Spruce Tenor,DeVine mother of curl Koa/Engleman Spruce Tenor,Ko'olau Indo Rosewood/Sinker Redwood Tenor,Washburn Lyon and Healy 1936 Bell shaped soprano,Lfdm Bastogne Walnut/Carpathian Spruce Tenor,Rollo Scheurenbrand African Blackwood/Adirondack Spruce Tenor

  8. #8
    Join Date
    Mar 2013
    Location
    JoCo, NC (near Raleigh)
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    3,006

    Default

    Hmm, that's a tough one. It sounds like they were trying to go the extra mile by getting the uke out before Christmas but cut a couple corners in the process. If you like the sound and feel, I'd say keep it, but nobody would fault you for returning either.
    Current Stable:
    -Ohana TKS-15E Tenor - Eb cuatro
    -Iriguchi Keystone Tenor "Weeble" - Bb, SC SMU
    -Blue Star 19" baritone Konablaster - DGBE, steel string
    -KPK pineapple SLN - GCEA
    -Cocobolo 16" SC#1 - gCEA, SC SLMU
    -Ono #42 19" baritone, Ab, LW
    -Imua iET - Bb, M600
    -Covered Bridge CLN pineapple - Eb cuatro, SC XLL
    -Rogue bari
    Once upon a time:
    -RISA Concert Stick
    -Bruko sop. custom #6
    -Lanikai lam hog bari
    -Kala SLNG
    -Bruko bari
    -Gold Tone BUT


    Jim's Blog

  9. #9
    Join Date
    Nov 2011
    Location
    Bowral NSW AUSTRALIA
    Posts
    7,125

    Default

    The seller should have picked up the defective purfling as part of their pre-delivery check. This defect would make the instrument a "second". I would contact the seller even if you do decide to keep the instrument, just to let them know that this one had slipped through their quality control check.
    All the best,
    Campbell

  10. #10
    Join Date
    Sep 2017
    Location
    Massachusetts
    Posts
    64

    Default

    I think the back is beautiful.

    But the missing purling would bug me - of course, I can be bought. If the company was to give me a partial refund or some sort of free uke accessory, I would forgo sending it back for a perfect one.

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