DPO
Well-known member
Is it perchance just me they don't like? Or do they just not like replying to emails. I buy my Gotoh UPT tuners from them, no problem with shipping to NZ, yet when I email about anything they seem to just ignore me. They have a special on their site for builders to get a discount on the tuners for five sets or more, so I email them asking what the discount is and after THIRTEEN days no reply. So I email Andrew (the owner?) And after four days still no reply. Customer service? Oh and I am in New Zealand so phoning is out. Anybody else have issues getting replies to email?
Last edited: