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Thread: Koaloha Sceptre top sunk

  1. #41
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    Jun 2011
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    Kentucky
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    I'm pretty stoked right now. I sent a detailed email to Brian at Koaloha yesterday about the Sceptre and the Pineapple Sunday and just got a message back a few minutes ago. He asked for my phone number so he could call me. He even thanked me for the support. That's what I call service above and beyond.

    I'll keep you guys updated.

  2. #42
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    Jul 2011
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    Toronto, Canada, eh!
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    That's awesome news, Mark! I'm definitely gonna get me a KoAloha uke next trip to the islands!

  3. #43
    Join Date
    Oct 2009
    Location
    charlotte, nc
    Posts
    171

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    Hey Mark,
    I am very glad this worked out. Post pictures when you get the new one.

    Jimmy
    The ukuleles:
    Kanilea K3 Super Concert (Curly Koa)
    Kanilea K1 Tenor (Curly Walnut)
    Kanilea K1 Tenor (Curly Koa)
    Mainland Tenor (Mahogany)
    Willie Wixom Tenor

    The genetically engineered ukuleles:
    Eastman Pagelli PG2
    Neil Gardiner Parlor (Engelmann/Claro Walnut)
    Neil Gardiner Concert (Engelmann/Cocobolo)
    Ramsay Classical (Hauser body)
    Kremona Fandango FG630CW
    Landau Parlor
    Darren Hippner "Barbero" Flamenco
    Gretsch 6120-1959TV
    Voyage Air VAOM-4LH
    Kanilea G6

    All Left Handed

  4. #44
    Join Date
    Nov 2008
    Location
    San Pedro, CA
    Posts
    3,319

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    I am glad to hear it.
    Po`ipu no ka oi!
    Moore Bettah tenor with LR Baggs 5.0 pickup
    KoAloha KTM-100 crown bridge with LR Baggs 5.0 pickup
    Kanile`a ISL-T Premium Tenor with Kanile`a active pickup
    Kamaka HF-3 Tenor with Mi-Si pickup

  5. #45
    Join Date
    Feb 2010
    Location
    Honolulu, Hawaii 5min away from waikiki
    Posts
    23,845

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    Quote Originally Posted by wickedwahine11 View Post
    I am so happy for you, you made the right decision. I know I am excited to get my new PS next week. Hopefully you won't have to wait too long for your new Sceptre...whether you keep it or sell it, it will be brand new.

    KoAloha service and warranty are unparalleled. That is why I always recommend them as the default K brand purchase...that better than the weather is just that, and even transfers to future owners.

    Keep us updated on how the repair/replacement goes.
    Yup Staci You're absoulutely right plus they sound Great ....
    @Mark...Glad things worked out well....I am happy for you...Please give us updates....Koaloha family once again and always Ichiban...

  6. #46
    Join Date
    Dec 2010
    Location
    Capital District, New York
    Posts
    2,378

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    I am, in this instance, rather pleased to be able to say "I told you so".




    -Kurt


    Quote Originally Posted by Markr1 View Post
    I'm pretty stoked right now. I sent a detailed email to Brian at Koaloha yesterday about the Sceptre and the Pineapple Sunday and just got a message back a few minutes ago. He asked for my phone number so he could call me. He even thanked me for the support. That's what I call service above and beyond.

    I'll keep you guys updated.
    National Triolian Resonator * Donaldson Concert Cutaway * Outdoor Ukulele * Rosewood Ohana Vita Uke
    Waverly Street #38 * Ko'Aloha Sceptre Tenor * Ohana Vita Uke * FireFly banjo uke * Epiphone Les Paul Ukulele
    Republic Concert * Fluke Tenor M22 (Mahogany Top) * Kala KA-KTG-CT Cedar Top
    Cordoba 20TM * 1950's Harmony soprano *1920's era Stella banjo uke
    several guitars, and a 5-string banjo

    Am I done?

    My YouTube Channel:http://www.youtube.com/user/euphretes2

  7. #47
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    Jun 2011
    Location
    Kentucky
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    1,480

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    I'm glad you did Kurt.
    Quote Originally Posted by ksiegel View Post
    I am, in this instance, rather pleased to be able to say "I told you so".




    -Kurt

  8. #48
    Join Date
    Jul 2010
    Posts
    1,601

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    I have worked in a few service companys before.

    Based on that work experience, I've always been impressed with ukulele luthiers and suppliers.
    They almost always have a positive customer solution.

    I have the same condition (sunken sound board) on a custom uke . I had just written an email to see how the uke can be repaired. I think I'l sound sample it to see if I actually like the sound better, then I'll also take off the strings and rehydrate it so see if it heals itself.

    This has been a good thread .

  9. #49
    Join Date
    Oct 2009
    Location
    charlotte, nc
    Posts
    171

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    Quote Originally Posted by SuzukHammer View Post
    I have worked in a few service companys before.

    Based on that work experience, I've always been impressed with ukulele luthiers and suppliers.
    They almost always have a positive customer solution.

    I have the same condition (sunken sound board) on a custom uke . I had just written an email to see how the uke can be repaired. I think I'l sound sample it to see if I actually like the sound better, then I'll also take off the strings and rehydrate it so see if it heals itself.

    This has been a good thread .
    Make sure you are talking about the same condition BEFORE you start hydrating your ukulele.
    Bellying (dishing) is the area of the soundboard behind the bridge swelling, the area in front of the bridge (between the bridge and soundhole) sinking. Your action will be higher. One cause of this can be EXCESSIVE humidity, not dryness. Dryness will cause the entire sound board to shrink, your action will lower, and the ukulele will be buzzing all over the fingerboard. You will likely have sharp fret ends also as the fingerboard shrunk. Here is a good paper by Jean Larrivee about excessive/not enough humidity:

    http://www.musiciansworkshop.com/humidity.html

    Jimmy
    The ukuleles:
    Kanilea K3 Super Concert (Curly Koa)
    Kanilea K1 Tenor (Curly Walnut)
    Kanilea K1 Tenor (Curly Koa)
    Mainland Tenor (Mahogany)
    Willie Wixom Tenor

    The genetically engineered ukuleles:
    Eastman Pagelli PG2
    Neil Gardiner Parlor (Engelmann/Claro Walnut)
    Neil Gardiner Concert (Engelmann/Cocobolo)
    Ramsay Classical (Hauser body)
    Kremona Fandango FG630CW
    Landau Parlor
    Darren Hippner "Barbero" Flamenco
    Gretsch 6120-1959TV
    Voyage Air VAOM-4LH
    Kanilea G6

    All Left Handed

  10. #50
    Join Date
    Sep 2011
    Location
    Central IL & Fox Valley, IL
    Posts
    6,185

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    How'd the NU Finish work, MArk?

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