Just received an order from Zzounds of a Lanakai Monkey Pod SMP-TCA. It is beautiful and sounds great and has stayed in tune quite well for the hours I have had it but there is one problem. It arrived with a long crack under the bridge and a small gouge up by the tuners. I will be calling Zzounds later today. I paid $279 expecting a new un-cracked one and while the crack follows the color lines of the wood and is not super obvious unless looking for it, there should still be some credit given unless I decide to send it back.
The question is how much of a credit should I ask for or should it go back? This is the last of this model they had in inventory.
The question is how much of a credit should I ask for or should it go back? This is the last of this model they had in inventory.