Bummer!
- Thread starter 39ford
- Start date
Ukulele Eddie
Well-known member
That IS a bummer. Hopefully, wherever you bought it will right the situation.
Camsuke
Well-known member
Send it back asap. There is no excuse for selling a defective instrument.
Ukejenny
Well-known member
That is really obvious... It is a wonder the seller let that one out the door.
The grain looks beautiful, though, love those beauty marks.
The grain looks beautiful, though, love those beauty marks.
Icelander53
Well-known member
Received a new Islander Spalted Tenor today and it came with the bridge lifting and appears to have been re-glued before based on excess glue at the bridge base or just poor quality control.
Phil
Ouch! and more ouch!
That's bad. Back it goes
You might want to let the people at Kanile'a (which makes Islanders) know. There's no way they would want one of their Islander instruments to leave either the factory or a retailer's shop looking like that.
Gillian
Well-known member
I agree with mds725. Let Joe Souza know about this ASAP.
Will the seller refund your money? I do not blame you for being hesitant to buy another Islander ukulele. I would be myself.
Personally, I would buy a Pono. They have great builds and there are some seconds and discounted Pono available right now on Ebay from a very good seller.
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coolkayaker1
Well-known member
Regarding Islander/Kanileas, I agree with you. Completely. Even if the first one wasn't screwed up.
Sorry about your experience and can't blame you, but I have or had 2 Islanders and they have been awesome ukes!
igorthebarbarian
Well-known member
I would not trust whoever sold it like that... probably just drop shipped it without any setup, heck without even looking at it. Not good.
yeah, a lot of those places selling "new in box" probably don't even open the box. It's sad that Islander let that out of the factory. Maybe it was subjected to heat during shipping?
If it sounds like I'm sticking up for Islander, I am. Get a refund and order from a reputed dealer...I think you'll be happy.
http://cargo.ukerepublic.com/product/kanile-a-islander-spalted-maple-tenor
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coolkayaker1
Well-known member
Lots of good advice here.
Curious, how did it play out for you, 39ford, when you contacted Joe or others at Kanilea?
Curious, how did it play out for you, 39ford, when you contacted Joe or others at Kanilea?
Blackdog131
Well-known member
Well, that sucks. who did you order from? did you end up with another islander and can comment, or did you go with another Uke?
Or it could have been a previous return and the seller just put it back in stock without caring if it was damaged. I've certainly seen that before, even in brick and mortar shops.