beeejums
Well-known member
I ordered a Flea about two weeks ago... My receipt said to allow a week since they're made to order before they ship. I did that... but I never got a shipping confirmation. I emailed to ask if they did, and got a very prompt and polite response letting me know that they do shipping notifications.
A few days later I called because I was coming home from a week-long trip where I figured I'd be when the uke shipped to see if they'd change my shipping address. The lady I talked to was super nice, and she told me that they ran out of the blue soundboards and they needed more time. She told me that I'd have it by the end of this week. it's Wednesday, and I still haven't gotten any kind of shipping notice! I'm getting a little paranoid... and I came to UU to gripe about it. Waaah.
Seriously, though... I've heard nothing but good things about their customer service, I was just wondering if my experience with them taking so long is comparable to other people out there...
...it's something to think about while I wait for the uke, anyway
A few days later I called because I was coming home from a week-long trip where I figured I'd be when the uke shipped to see if they'd change my shipping address. The lady I talked to was super nice, and she told me that they ran out of the blue soundboards and they needed more time. She told me that I'd have it by the end of this week. it's Wednesday, and I still haven't gotten any kind of shipping notice! I'm getting a little paranoid... and I came to UU to gripe about it. Waaah.
Seriously, though... I've heard nothing but good things about their customer service, I was just wondering if my experience with them taking so long is comparable to other people out there...
...it's something to think about while I wait for the uke, anyway