cocohonk
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OMG I can't believe this!*shakes fist*
Vahn! I understand your pain now. Well, not exactly, because it's not the same problem, but...
Last night, while changing my strings, I've discovered some kind of breakage on the inside of the side panel on my 7 week old Pono Ohai concert ukulele.
The breakage is right around the waist of the uke (like the waist of the shape 8) on the inside side panel of the uke, and I never noticed it til I took my strings off and took a better look inside the uke. And then I felt it with my fingers, and it's like part of the wood wouldn't bend at the curve inside the uke, so a bit of the surface wood splintered out. It's not a huge defect, and I probably wouldn't even have noticed it if I didn't decide to take a look inside while there are no strings, but it's definitely a heartbreaking one. Why is it broken?
I've been a supporter of the Pono Ohais, because I still think they do have a wonderful sound and look amazing (and mine, even with this defect, still sound great, but then again, if the damage spreads...) but, argh! Why is it broken? I've no doubt I've taken great care of it in the 7 weeks I've had it, and I've done nothing to it other than playing it. There's no way I could have caused this damage, and not in such a short time, no less.
I've emailed John from Pono on the matter, and he suggested either taking it to the store I bought it, or mailing it to Hawaii to get it fixed. Granted the fix is free, which is really great of Pono, but I'm not sure if the mailing is (and it's about 50 bucks I think from here to Hawaii), and it would mean weeks or even months without a uke.
Anyway, I'll be contacting the local store later today, and I'm crossing my fingers to hope that it all works out. Either way, this definitely has made me a bit wary of this particular line now, and I'm sorry for being unfair, but I mean, I've only had this uke for a few weeks, and it's my first 'real' uke, and this is just a bad situation to experience. In any case, I'll update here, when I have more info and should the situation change.
Anyway. I'm just ranting a bit here, sorry about that, because I'm just sad.
SAD.
Vahn! I understand your pain now. Well, not exactly, because it's not the same problem, but...
Last night, while changing my strings, I've discovered some kind of breakage on the inside of the side panel on my 7 week old Pono Ohai concert ukulele.
The breakage is right around the waist of the uke (like the waist of the shape 8) on the inside side panel of the uke, and I never noticed it til I took my strings off and took a better look inside the uke. And then I felt it with my fingers, and it's like part of the wood wouldn't bend at the curve inside the uke, so a bit of the surface wood splintered out. It's not a huge defect, and I probably wouldn't even have noticed it if I didn't decide to take a look inside while there are no strings, but it's definitely a heartbreaking one. Why is it broken?
I've been a supporter of the Pono Ohais, because I still think they do have a wonderful sound and look amazing (and mine, even with this defect, still sound great, but then again, if the damage spreads...) but, argh! Why is it broken? I've no doubt I've taken great care of it in the 7 weeks I've had it, and I've done nothing to it other than playing it. There's no way I could have caused this damage, and not in such a short time, no less.
I've emailed John from Pono on the matter, and he suggested either taking it to the store I bought it, or mailing it to Hawaii to get it fixed. Granted the fix is free, which is really great of Pono, but I'm not sure if the mailing is (and it's about 50 bucks I think from here to Hawaii), and it would mean weeks or even months without a uke.
Anyway, I'll be contacting the local store later today, and I'm crossing my fingers to hope that it all works out. Either way, this definitely has made me a bit wary of this particular line now, and I'm sorry for being unfair, but I mean, I've only had this uke for a few weeks, and it's my first 'real' uke, and this is just a bad situation to experience. In any case, I'll update here, when I have more info and should the situation change.
Anyway. I'm just ranting a bit here, sorry about that, because I'm just sad.
SAD.
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