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rayan
10-18-2009, 10:48 AM
1. Buyers have the right to request additional pictures of instrument from seller with time stamp and proof of ownership.

2. Buyers have the right to request a tracking number for instruments.

Working on another option to protect buyers but I need to work out the details first. Will post new service info soon though.

mrUKETOBER
10-18-2009, 11:09 AM
i like this alot ! way to go rayan !

Stevelele
10-18-2009, 01:17 PM
Back when people were selling Wii's on ebay, there was a lot of fraud. Ebay required that sellers post photos of their Wii's with a handwritten sign in front that said 'Ebay' and the number of their auction. Perhaps buyers can request something similar -- a sign in front of the uke that says 'ukulele underground', the username, and the date, just as suggested. That extra requirement of writing 'ukulele underground' and username on a sign in front of the uke might make it tougher than just requiring a date stamp, bc that sort of thing can be more easily photoshopped.

dentuke
10-18-2009, 01:42 PM
you should do a tutorial on how to post pictures.... I can easily post them on The Flea Market site but can't post them here?

itsme
10-18-2009, 02:01 PM
you should do a tutorial on how to post pictures.... I can easily post them on The Flea Market site but can't post them here?
There's actually a section in the vBulletin FAQ about Attachments and Images. :)

http://www.ukuleleunderground.com/forum/faq.php?faq=vb3_reading_posting#faq_vb3_attachment s

Kanaka916
10-18-2009, 02:10 PM
you should do a tutorial on how to post pictures.... I can easily post them on The Flea Market site but can't post them here?
See this post (http://ukuleleunderground.com/forum/showpost.php?p=36173&postcount=6) . . .

Fred Miu
10-18-2009, 05:45 PM
respect :shaka:

specialmike
10-18-2009, 06:27 PM
mhuauahaahah take that Nigeria and South Africa! PWND

the.ronin
10-18-2009, 06:32 PM
Back when people were selling Wii's on ebay, there was a lot of fraud. Ebay required that sellers post photos of their Wii's with a handwritten sign in front that said 'Ebay' and the number of their auction. Perhaps buyers can request something similar -- a sign in front of the uke that says 'ukulele underground', the username, and the date, just as suggested. That extra requirement of writing 'ukulele underground' and username on a sign in front of the uke might make it tougher than just requiring a date stamp, bc that sort of thing can be more easily photoshopped.

The handwritten sign can be pretty easy to photoshop as well ... good intention but I suspect if someone were really wanting to scam somebody, this will not deter them by much.

rayan
10-19-2009, 10:11 PM
The handwritten sign can be pretty easy to photoshop as well ... good intention but I suspect if someone were really wanting to scam somebody, this will not deter them by much.

I agree. we're currently working on a new service for those looking to buy and sell ukes with confidence on UU. Sorry its taking a little longer than we'd like to roll it out, we need to get approvals from some companies first. Hopefully once we get it up though, it will make everyone feel a little safer buying things from people here in the uke marketplace

Ronnie Aloha
10-20-2009, 05:19 AM
The handwritten sign can be pretty easy to photoshop as well ... good intention but I suspect if someone were really wanting to scam somebody, this will not deter them by much.

Require a video and you should be OK. It doesn't even have to be played. Just video it. Have the buyer ask for unusual angles or videotaped with a dated newspaper.

mrUKETOBER
10-20-2009, 05:23 AM
i think ronin has an awesome idea !

Stevelele
10-20-2009, 05:51 AM
it's always a good idea as a buyer to call up the seller and have the seller play the uke for you over the phone, too

vahn
10-20-2009, 06:47 AM
it's always a good idea as a buyer to call up the seller and have the seller play the uke for you over the phone, too

+1

should add that up top

leftovermagic84
10-20-2009, 09:16 AM
it's always a good idea as a buyer to call up the seller and have the seller play the uke for you over the phone, too

phone quality being what it is, it would be just as easy to hold the phone up to the speakers and play a youtube vid.

Let's not get carried away here folks, there should be steps taken to protect buyers and sellers, yes, but the nature of the beast is such that no matter how many hurdles there are, if someone is determined enough, they'll jump through all of them. Let's just set the bar high enough to filter out the idiots and the spammers

Kanaka916
10-20-2009, 09:45 AM
Why don't we wait and see what Ryan comes up with. At that time, maybe he can implement some of the suggested ideas. Think about this, prior to this incident, how many instruments have changed hands?. As far as I know, all the transactions taken place on UU through the Marketplace have been successful and problem free. This says a lot about the integrity and honesty of the folks here on UU.

the.ronin
10-20-2009, 10:56 AM
i think ronin has an awesome idea !

Thanks but I think you’re referring to Ronnie haha :D

My hats off to Ryan and UU for wanting to make as secure an environment as possible for people to transact. Just be careful that it’s a level playing field – that the seller has as much obligation as the buyer. At the end of the day though, this is a private party transaction and anyone that goes into it without the usual caveat emptor of “buyer beware” probably should not be transacting in the first place.

You guys (UU) can only do so much ... don’t bother moving mountains just to get an ounce of salt.

wendellfiddler
06-17-2013, 02:54 PM
People should have an absolute right to return any instrument (or anything else for that matter) purchased through the UU as long as they pay the return shipping. This should be always, every time, non-negotiable.

coolkayaker1
08-23-2013, 07:08 PM
People should have an absolute right to return any instrument (or anything else for that matter) purchased through the UU as long as they pay the return shipping. This should be always, every time, non-negotiable.

So the owner pays shipping to a buyer of, say, $50+, and when the buyer tries it out and doesn't "like it", he only pays return shipping? Pretty costly for the seller.

I think the rights of a buyer should include a public posting by seller of ukulele brand, price and photos on UU Marketplace. Sounds common sense, right? Well, there have been many recent postings with no price (what is this, a UU auction?), no photos at all, and now, no mention of what instrument is even being sold. These should be mandatory, not suggestions or "good ideas". It's common sense to most, but apparently not to all.

wendellfiddler
09-04-2013, 04:20 PM
No more costly to the seller than the buyer, no?

coolkayaker1
09-04-2013, 05:12 PM
Seller gets uke back, and besides wasting time and other potential sales, he's out the initial $50 to ship it to the buyer.

Most uke sellers (e.g. Covered Bridge Ukes, Elderly Instruments, Gryphon Music, etc.) -- buyer pays both shipping, out and back (unless it was misrepresented). Makes sense.

wendellfiddler
09-09-2013, 06:32 AM
Yes, but.... This is obviously up to the parties involved. From my perspective as both a buyer and a seller, it seems to me that since the item is purchased without actually having it in hand, and that the opportunity to do this is of equal value to both parties, that the modest risk of shipping expense should be shared. Just my opinion. But if you ever buy anything from me, rest assured, I will be willing to bear the cost of shipping it to you if you are willing to bear the cost of shipping it back if you don't like it for any reason. And I'm willing to do the same for anything I buy and I appreciate the seller being willing to share the risk.

Tikiden
11-11-2013, 04:55 PM
I've been a seller (and buyer) on eBay since 1997. Sadly, there are many buyers who experience buyer's remorse and want to to return items even when the item is fine and properly represented. In those cases, I have always refunded the buyer their prurchase amount less the original shipping cost. And those terms are listed in the item's description so there were no suprises. I would always expect a seller to issue a refund less all shipping fees if I as the buyer chose to return the instrument becuase I changed my mind or didn't like the item. To force a seller to not be able to recoup the shipping costs on returned items that were properly represented would be a disservice to sellers. That's my $.02 cents on the subject.