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bounderx2
12-24-2009, 08:42 AM
The bridge on my KoAloha tenor is starting to seperate. Should I be worried?

Ronnie Aloha
12-24-2009, 08:47 AM
The bridge on my KoAloha tenor is starting to seperate. Should I be worried?

Paul should be here soon. He'll know what to do. I would take it it in myself.

haolejohn
12-24-2009, 10:08 AM
The bridge on my KoAloha tenor is starting to seperate. Should I be worried?

Contact KoAloha, they have the best customer service and if you are the original owner then the warranty will cover it. I do know that Brian told me that the new bow-tie bridge is suposed to be stronger than the the crown bridge. That is one of the reasons for moving to the bow-tie bridge (at least that is what i think he said, it's been awhile).

bounderx2
01-04-2010, 12:33 PM
Brian called today from KoAloha. He said send the Uke back to KoAloha and they will fix the bridge and they will reimburse me for the shipping.
Great Customer Service

experimentjon
01-04-2010, 11:01 PM
Looks like they've been having a few incidents like that recently. Looks like the gluing boy needs a firm talking to. :P

But awesome that they're fixing it for you. :)

bounderx2
01-20-2010, 03:39 AM
Received my Ukulele back from KoAloha yesterday. Excellent customer service. Bridge fixed looks great.
Thanks KoAloha & Brian.

RevWill
01-20-2010, 03:45 AM
"Better than the weather" indeed!


Man those guys are great!