ghostrdr
Well-known member
My KoAloha concert has had a buzz on the open E string for some time. After much playing around with it, I came to the conclusion that it was probably the older-style Schaller tuner that was the culprit.
I called KoAloha, and described the problem. Can I just say how impressed I am with them and their customer service? They did some troubleshooting with me and offered me the option to send the uke back to them for the repair. After expressing some dismay about being without my uke for any period of time, they agreed to ship me the new style tuners they use (I think they may be grovers).
When I opened the package and took out the tuners, I realized that it was not as simple as remove and drop in. The Schaller pegs had some type of bushing that was wedged into the wooden holes. They were stuck in there good and the only way, I could get them out was to hammer them out.
Scared the beezwax out of me. Each hole probably required 45-50 taps. Very stressful 45 minutes, let me tell you. Well, the new pegs are in, and all seems well with the world.
On a final note, let me say that I found it "cute" that the pegs came in a mailer with a mix of stamps (some Christmas) in different denominations. It's a reminder that KoAloha is a family small business and not too corporate.
Happy uke-ing!
I called KoAloha, and described the problem. Can I just say how impressed I am with them and their customer service? They did some troubleshooting with me and offered me the option to send the uke back to them for the repair. After expressing some dismay about being without my uke for any period of time, they agreed to ship me the new style tuners they use (I think they may be grovers).
When I opened the package and took out the tuners, I realized that it was not as simple as remove and drop in. The Schaller pegs had some type of bushing that was wedged into the wooden holes. They were stuck in there good and the only way, I could get them out was to hammer them out.
Scared the beezwax out of me. Each hole probably required 45-50 taps. Very stressful 45 minutes, let me tell you. Well, the new pegs are in, and all seems well with the world.
On a final note, let me say that I found it "cute" that the pegs came in a mailer with a mix of stamps (some Christmas) in different denominations. It's a reminder that KoAloha is a family small business and not too corporate.
Happy uke-ing!