JustUkeItOut
Member
I just received my new Pono Concert uke in the mail yesterday. I purchased it 2 weeks ago from an online dealer in Canada, whose name I won't mention. So, I admit I was really excited when it finally arrived. :drool:
It sounded great, but when I began to observe it closely, I noticed a couple minor and tiny knicks on the neck, which isn't a big deal. What concerns me are the rusted frets. When I look at the fretboard from an angle, I can actually see small water marks. The box that it came in shows no sign of water leakage. The ukulele also came in a really nice Ko'olau hardshell case which doesn't have any water leaks either.
I'm thinking of e-mailing the dealer back and either asking for a refund or exchange. Any advice?
Here are some photos:
It sounded great, but when I began to observe it closely, I noticed a couple minor and tiny knicks on the neck, which isn't a big deal. What concerns me are the rusted frets. When I look at the fretboard from an angle, I can actually see small water marks. The box that it came in shows no sign of water leakage. The ukulele also came in a really nice Ko'olau hardshell case which doesn't have any water leaks either.
I'm thinking of e-mailing the dealer back and either asking for a refund or exchange. Any advice?
Here are some photos: