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View Full Version : Just Got a Fender Pa'ina...Mixed Feelings



KevinV
06-25-2010, 10:29 AM
I just purchased a Fender Pa'ina from another forum member and although I like the tone it offers, I feel a bit uncomfortable with the purchase.

Here are a few of the descriptions of the 'uke from the seller both in the Classifieds, PM's, and email...


"...Fender Pa'ini ...in superb condition, I treat my instrument like newborn babies.

There is nothing wrong with these uke's I just don't play them enough. All my instruments are babied to the fullest, I believe you won't find a nicer used uke around.

...no issues...

Everythig is in tip top shape."

Here is what I received...

The 'uke is stamped "USED", a factory second or blem...never mentioned in ad or correspondence.

http://img.photobucket.com/albums/v467/bikenriden/Ukulele/Used.jpg

Big ding in headstock. It looks like the remnants oh having it hang over the edge of something when they hammered "USED" on the other side.

http://img.photobucket.com/albums/v467/bikenriden/Ukulele/NonTunerDing.jpg

One of a few other dings on the headstock...I'll only post the one.

http://img.photobucket.com/albums/v467/bikenriden/Ukulele/TunerDing.jpg

The light line you see there is the top of the side wood showing because the top doesn't fit on the sides right...there's an actual lip on the lower right bout where the top is too small for the rest of the 'uke.

http://img.photobucket.com/albums/v467/bikenriden/Ukulele/TopSidesNoFit.jpg

I do a fair amount of selling on Ebay and would never describe an instrument that is stamped "USED" and has issues as superb, babied, nothing wrong, no issues, and tip top shape. I'll keep the 'uke because it is playable and sounds good. I won't however ever purchase another 'uke from this seller.

Is it just me, or would you be surprised to find these issues too after the description that was given?

ukulelearp
06-25-2010, 10:34 AM
I almost jumped on that purchase...sorry you didn't get what you were expecting. And I agree, that surprises me after the description.

mm stan
06-25-2010, 10:42 AM
I just purchased a Fender Pa'ina from another forum member and although I like the tone it offers, I feel a bit uncomfortable with the purchase.

Here are a few of the descriptions of the 'uke from the seller both in the Classifieds, PM's, and email...


"...Fender Pa'ini ...in superb condition, I treat my instrument like newborn babies.

There is nothing wrong with these uke's I just don't play them enough. All my instruments are babied to the fullest, I believe you won't find a nicer used uke around.

...no issues...

Everythig is in tip top shape."

Here is what I received...

The 'uke is stamped "USED", a factory second or blem...never mentioned in ad or correspondence.

http://img.photobucket.com/albums/v467/bikenriden/Ukulele/Used.jpg

Big ding in headstock. It looks like the remnants oh having it hang over the edge of something when they hammered "USED" on the other side.

http://img.photobucket.com/albums/v467/bikenriden/Ukulele/NonTunerDing.jpg

One of a few other dings on the headstock...I'll only post the one.

http://img.photobucket.com/albums/v467/bikenriden/Ukulele/TunerDing.jpg

The light line you see there is the top of the side wood showing because the top doesn't fit on the sides right...there's an actual lip on the lower right bout where the top is too small for the rest of the 'uke.

http://img.photobucket.com/albums/v467/bikenriden/Ukulele/TopSidesNoFit.jpg

I do a fair amount of selling on Ebay and would never describe an instrument that is stamped "USED" and has issues as superb, babied, nothing wrong, no issues, and tip top shape. I'll keep the 'uke because it is playable and sounds good. I won't however ever purchase another 'uke from this seller.

Is it just me, or would you be surprised to find these issues too after the description that was given?

I's say the seller was dishonest with you, but I guess you can't beat a friend of mine's e-bay
purchase...He showed me the ukulele and I was absoultely blown away....It was an 60's
custom Kamaka tenor tthat the seller said was in good condition so he purchased it.. when it
arrived he said he noticed that one of the lower inner supports going right through the sides.
He said there was no mention of this to prior communication...buyer beware, when buying
sight unseen....

Gmoney
06-25-2010, 10:45 AM
It looks like one of the "Luthier Repair Project" eBay ads like this one:

http://cgi.ebay.com/Fender-Ukulele-Paina-A-E-Luthier-Repair-Project-/390211993147

cletus
06-25-2010, 10:51 AM
That just stinks.

bbycrts
06-25-2010, 10:57 AM
It is of course your call, but I would communicate with the seller and either A) ask for a full refund and send it back (refund to include shipping both ways) or B) ask for a discount from what you paid. To keep it just means the seller won - and the scam worked. I looked at that ebay ad for the "luthier repair" special - it really looks just like that. Either the seller is buying these damaged seconds and using UU as a way to scam our community, or legitimately just wanted to sell his (factory second) uke, but told some lies in doing so...

Ahnko Honu
06-25-2010, 12:55 PM
Looks like a factory return that was sold at a discount as a second (probably due to the top not fitting). I would not be a happy camper unless it was at least 50% off. But then again I wouldn't knowingly purchase a defective 'ukulele. I agree the seller was less than honest in description.

Nuprin
06-25-2010, 01:18 PM
That's really unfortunate. As others have mentioned, if you still want to keep the uke, I'd definitely communicate with the seller about getting a partial refund.

Sambient
06-25-2010, 01:43 PM
That's quite disappointing. I was interested in this seller's wares too, especially since he's local to me.
Let us know what happens when you correspond with him.

Harold O.
06-25-2010, 04:37 PM
But you know...it's a used uke. How does it play? I've picked up all of the Fender varieties and found them to be very playable. They also draw a crowd because of the unique headstock shape.

Buyer's remorse is a very common thing. If it's going to piss you off every time you pick it up, do what you can to get a refund. But if you can stand aside and remove emotion from the argument, maybe it ain't such a bad uke afterall.

Bottom line, what did you want this particular instrument to do? Does it do it?

allanr
06-25-2010, 04:44 PM
Hmmm... I came "this close" to purchasing that same Fender only about a week ago. Had a few emails back and forth with the seller. The only reason that I did not buy it is that I couldn't get a hold of him for a couple days, and ended up buying something else on Ebay.

He seemed like a real straight-shooter in discussions... and there was never any indication that anything was amiss with the uke itself. In fact, I even specified that "Uke to be in excellent used condition (no deep scratches, no dents, chips or cracks, working electronics, attractive and playable 'as is')" Quote is taken directly from my email message of June 15, 2010.

This was not responded to because it was at that point that we lost contact, and my next message was my message appologizing for buying elsewhere because I had not heard back from him.

happyslappysoong
06-25-2010, 05:26 PM
The description sounded very deceptive to me. Does the seller have good rep?

AC Baltimore
06-25-2010, 08:21 PM
I am always amazed when a seller is willing to destroy their reputation and chances of selling in said location again, for a relatively low amount of money.

Parlor Picker
06-25-2010, 11:37 PM
Isn't it time to "name and shame" the unscrupulous seller?

P-co
06-26-2010, 05:04 AM
I could be wrong but check out the Market Place forum, I think it has some of the history of this transaction.

Vindelanda
06-26-2010, 07:12 AM
But you know...it's a used uke. How does it play? I've picked up all of the Fender varieties and found them to be very playable. They also draw a crowd because of the unique headstock shape.

Buyer's remorse is a very common thing. If it's going to piss you off every time you pick it up, do what you can to get a refund. But if you can stand aside and remove emotion from the argument, maybe it ain't such a bad uke afterall.

Bottom line, what did you want this particular instrument to do? Does it do it?

I agree, yeah. I looked at the ad in question, and I would agree that it is not what it said it should have been. However, like Harold O said, see if you can still enjoy it.
That really sucks, sorry to hear about the unfortunate situation.

RevWill
06-26-2010, 08:33 AM
The thread in question is still there. Search for "Fender Pa'ini" and you'll find it. (the uke is called Pa'ina, but the seller misspelled it as Pa'ini).

You'll also find that the seller only has 8 posts on UU. Six are on the Marketplace with stuff to sell, the other two are "where can I buy _____?" type posts.

Not what I'd call an active member of our community.

So sorry to hear about a purchase gone wrong like that, Kevin.

bt93
06-26-2010, 10:04 AM
If I were you, I would dispute it with the credit card company and send it back to the return address on the package

KevinV
06-26-2010, 01:06 PM
Although I'm very disappointed with the seller for his less than honest approach to selling this 'uke, I'm not going to call him out by name in here.

I don't mind a few flaws if I know they're there. That kind of thing happens, but when there's no mention of them and discourse to the contrary, it was a bit of a shock to find them when the instrument arrived. Had he mentioned the dings and "USED" stamp, I probably would have still bought it at the price he was asking. Had he mentioned the top not fitting correctly, I may or may not have willingly paid the asking price. My beef is with the deception.

As it turns out, it's a great playing and sounding 'uke. As long as the uneven fit doesn't cause a problem in the future by separating or anything all will be fine. If I didn't like the tone and feel of the neck so much, I'd send it back. But as someone else mentioned, it fits the need that I ordered it for. I wanted a backup since my primary instrument in my band is the 'ukulele and if something had happened to my only tenor with a pickup, that wouldn't be good. This one feels good, sounds good, and has a pickup...it meets my needs for a backup.

I installed a strap button, and will dress/polish the frets, lower the saddle a little, oil the fretboard, and she's good to go.

Thanks to all who weighed in on the matter. Your input helped me to see it from other perspectives and make a final decision on what to do with it.

Tudorp
06-26-2010, 01:42 PM
Well, personally, I am on the fence. You bought a "Used" uke, so why would you be upset it is stamped used? When you buy a used instrument, you need to be under the impression it has been used, and played, therefore shows signs of use, maybe even some scrapes and bruises. Abuse, no, but scraps from use, yes.

That said, yes, I think he/she was a little deceptive by saying it was perfect. That should have been a flag anyway, because anything considered used, needs to be assumed it isn't "perfect". If it is, that is a bonus, but never assume it. And who don't take a steel stamp and hammer it into new born babie's forehead lol.. ? If it was a factory return at some point, it can not legally be sold as new, and the factory may have stamped it like that as a policy to assure it isn't sold as a new instrument. I couldn't imagine a dealer, or shop would do that. That sounds more like a factory thing. I think the guy maybe should have mentioned that it had that stamp in it though, that would annoy me some. But, if it is in top playable condition, sounds and plays like you were looking for, just enjoy it, and play the hell out of it. You got it with stories in it's closet, and now it has even more charictor. But that's just me.

KevinV
06-26-2010, 01:59 PM
Well, personally, I am on the fence. You bought a "Used" uke, so why would you be upset it is stamped used?

There's a difference between a used instrument, and one that is stamped "USED". One is previously owned, the other was defective. But I'll keep that in mind if you ever purchase a 'uke I have for sale...I'll be sure to stamp it for you before it ships. ;)

Ahnko Honu
06-26-2010, 02:33 PM
This eBay seller explains what these "used" Fenders are: http://cgi.ebay.com/Fender-Ukulele-Paina-A-E-Luthier-Repair-Project-/390211993147?cmd=ViewItem&pt=Guitar_Accessories&hash=item5ada727e3b

Fender Ukulele Pa’ina A/E Luthier Repair Project
"Luthier Project Guitars are guitars that didn’t make it through quality control at our supplier. They all have issues that require repair.
*Used or 2nd is stamped on the back of the headstock. This is an imprint stamp that cannot be removed. The stamp was done by the manufacturer. The bodies are not stamped, the necks are."

Nuprin
06-26-2010, 03:26 PM
Well, personally, I am on the fence. You bought a "Used" uke, so why would you be upset it is stamped used? When you buy a used instrument, you need to be under the impression it has been used, and played, therefore shows signs of use, maybe even some scrapes and bruises. Abuse, no, but scraps from use, yes.

That said, yes, I think he/she was a little deceptive by saying it was perfect. That should have been a flag anyway, because anything considered used, needs to be assumed it isn't "perfect". If it is, that is a bonus, but never assume it. And who don't take a steel stamp and hammer it into new born babie's forehead lol.. ? If it was a factory return at some point, it can not legally be sold as new, and the factory may have stamped it like that as a policy to assure it isn't sold as a new instrument. I couldn't imagine a dealer, or shop would do that. That sounds more like a factory thing. I think the guy maybe should have mentioned that it had that stamp in it though, that would annoy me some. But, if it is in top playable condition, sounds and plays like you were looking for, just enjoy it, and play the hell out of it. You got it with stories in it's closet, and now it has even more charictor. But that's just me.

The problem is that the ukulele is so far from the seller's description. It was described as:

"...Fender Pa'ini ...in superb condition, I treat my instrument like newborn babies.

There is nothing wrong with these uke's I just don't play them enough. All my instruments are babied to the fullest, I believe you won't find a nicer used uke around.

...no issues...

Everythig is in tip top shape."

For a uke that has been babied and is in tip-top shape, the dings and scratches would be a disappointing surprise. The used stamp would be annoying but not the end of the world. The ill-fitting top is what would really upset. The combination of all three...well, Kevin, you're more understanding and forgiving than I would be.

Ronnie Aloha
06-26-2010, 06:17 PM
I second Nuprin's view. If the description said, "This is a factory 2nd uke that has factory blemishes. I have kept it in the original 2nd condition." then I have no problem with it. However, it was not described that way.

mokai
06-26-2010, 06:39 PM
I third Nuprin's view.

"in superb condition"... the destruction of the headstock by the 'used' stamp negates this claim
"I believe you won't find a nicer used uke around.".. I'm pretty sure every ukulele on the front page of the marketplace has a top that is flush with the sides

Kevin, I believe you got snickle fritzed
I give you credit for trying to be nice and accept the 'flaws', but he lied to you, and that is unacceptable.

Tudorp
06-27-2010, 01:12 AM
Don't get me wrong. I agree that he was very deceptive. And yep, good point about the difference between "used" and "factory second". Yep, there is a difference, and not being upfront with that he was very deceptive, and that is what I would be upset over (it sounds like it is your only real issue). But again, if you like it and it meets your need, and you are still ok with what you paid for it, I wouldn't waste effort in being stressed over it. It would however deter me from ever buying from the guy again.

If this is the seller that was at the link posted earlier, I went to that link and it was very clear in that add that the instrument was a fender factory reject. If that is him, it looks like he is being more upfront and honest in that add. You can even see the stamped headstock in those pictures. Was it the same guy? Why would he be miss-leading on one add, but upfront in another? Might it be just a poor judgement on his part when he placed that add? Maybe since he deals in those instruments, it wasn't that big of a deal. Or maybe yours was in allot better condition that the others he sells, so his perception of it was better (again, doesn't make it right). That doesn't make the deception right, or even an excuse, because even if it isn't a big deal to him, it might, and would be to a potencial buyer. And the words he used in yours really are deceptive.

Sambient
06-27-2010, 01:18 AM
The seller is not the ebay listing that was posted earlier in this thread. It was sold here in our marketplace.