GOT IT! After an essentially all day fight with UPS that seemed like the best FedEX commerical ever. I finally figured out a way to have them let me come pick it up myself. Thankfully the office is it was at is only about 10 minutes from the apt. For real, the new Kamoas look AMAZING. I am in the process of taking pictures and will post them later. For now have to go do dinner at the mom and stepdads. Also i wish there was a video of me trying to tune it by ear before my girlfriend came home with a tuner for me. I'm sure it was HILARIOUS. Thanks for all the well wishes everyone. I can't wait to learn some songs. And yeah, I agree, Sam's advice and customer service is awesome. I can't wait to order a tenor from him. ha.