well I am wondering if that bridge doesn't raise the strings a bit. And I don't think they compensated by giving it a thicker fretboard. So, the action seems it could be lowered a tad but there is definitely no buzzing going on. I don't want to file on that saddle. I got it second hand, although it was bought new just a couple mos ago so I bought it for about 200. I don't know that I would want to pay three or four hundred for it. For Tone, Because it was second hand, it came with aquilas so has the aquila sound. I want to try it with Martins on it... maybe even Hilos. Then I could probably make a better judgement. So, the jury is still out. I should compare it to my Mele concert as far as tone and volume goes. I am on a trip right now so can't do it at the moment.