KC8AFW
Well-known member
What's happenin' UUers. It's been a while since I posted. You know how it goes...have a couple of grandkids and life gets real busy. Anyway...I have a story I wanted to share:
I had a recent flare up of UAS. That new Ohana SK-38 really caught my eye and I just had to have one. I looked and saw Uke Republic carries them...so I sent Mike a PM to find out if he had any in stock.
Mike PM'd me back to let me know that he only had one, and Ohana was out of them as well. If I wanted it he could send it out today, but he was leaving town on Friday. I let him know that I would not have the funds available until Friday...so I would just have to cross my fingers and hope that he still had one by then.
Here's the best part of the story: Mike PM'd me back again and said if I wanted it...he would go ahead and send it out today and I could pay for it when the funds became available. So I called Mike and we worked it out.
Now, I would have been absolutely tickled pink if he would have offered to hold on to it for me. I would have been happy to order it through the website on Friday and he could have shipped it out when he got back in town. Mike really wanted to make sure I had my new ukulele in time for the holiday weekend.
I have heard nothing but praise on this forum for Uke Republic, so I expected a pleasant experience. But, for a merchant to go above and beyond to that level really just blows me away.
I cannot express how much this means to me...or how impressed I am by this. But I can guarantee Uke Republic has at least one more loyal customer.
I had a recent flare up of UAS. That new Ohana SK-38 really caught my eye and I just had to have one. I looked and saw Uke Republic carries them...so I sent Mike a PM to find out if he had any in stock.
Mike PM'd me back to let me know that he only had one, and Ohana was out of them as well. If I wanted it he could send it out today, but he was leaving town on Friday. I let him know that I would not have the funds available until Friday...so I would just have to cross my fingers and hope that he still had one by then.
Here's the best part of the story: Mike PM'd me back again and said if I wanted it...he would go ahead and send it out today and I could pay for it when the funds became available. So I called Mike and we worked it out.
Now, I would have been absolutely tickled pink if he would have offered to hold on to it for me. I would have been happy to order it through the website on Friday and he could have shipped it out when he got back in town. Mike really wanted to make sure I had my new ukulele in time for the holiday weekend.
I have heard nothing but praise on this forum for Uke Republic, so I expected a pleasant experience. But, for a merchant to go above and beyond to that level really just blows me away.
I cannot express how much this means to me...or how impressed I am by this. But I can guarantee Uke Republic has at least one more loyal customer.