byjimini
Well-known member
Ordered a uke from the US, the Lanikai SMCE; I got a letter yesterday about the import tax, so I logged straight on just after 5 and paid it, along with an extra £12 fee to have it delivered today, saturday.
And guess what - still no uke! The payment has gone through but the uke is still sat in their warehouse in Middlesbrough, untouched and got nowhere near the bloody van. Can't understand why they'd offer me the option of delivering today if it wasn't possible to fulfil it?
Anyways, angry email sent. Just wondering how much they're going to drag their feet over a refund; Royal Fail reimbursed me the value of a 'lost' item but not the postage, completely ignoring my complaint that I paid them to deliver it, not to steal it.
</rant>
And guess what - still no uke! The payment has gone through but the uke is still sat in their warehouse in Middlesbrough, untouched and got nowhere near the bloody van. Can't understand why they'd offer me the option of delivering today if it wasn't possible to fulfil it?
Anyways, angry email sent. Just wondering how much they're going to drag their feet over a refund; Royal Fail reimbursed me the value of a 'lost' item but not the postage, completely ignoring my complaint that I paid them to deliver it, not to steal it.
</rant>