eleukeusa
Well-known member
We've made the following statement about the most recent shipment of Peanuts on our site here.
I know many of you have been waiting for these for a while and I hate to have you wait longer, but we think its better to wait for a good uke then get a faulty one quickly.
I want those of you that have received ukes from Mim to know that she spends a TON of time on them before she sends them out, so it is extremely likely that she fixed whatever issues there may or may not have been on the Peanuts she's already sent. So, please don't return ukes to her unless there is an actual problem. This is Eleuke's fault and shouldn't in any way reflect poorly on Eleuke dealers.
Mim purchased the entire first run of these and we've been working closely with her to try to make this right. It sucks when something like this happens and its outside of our control, so we felt the best thing to do was to take them back from her and fix or replace them.Its come to our attention that a few of the Peanut models have some issues that effect their playability. These issues have not affected all Peanuts, so your Eleuke is most likely fine. Because of this, we are asking that people who have experienced problems with their Peanut Eleukes please make a warranty claim at http://www.eleukeusa.com/warranty.html
There will be some delay while we try to solve these problems on these instruments.
It is our intention for everyone who purchases an Eleuke to receive a quality instrument that they can enjoy. We hope that our customers and dealers recognize this while they wait for the Peanut issues to be resolved.
We are truly sorry for the frustration caused by these issues and are working to rectify them as quickly as possible.
I know many of you have been waiting for these for a while and I hate to have you wait longer, but we think its better to wait for a good uke then get a faulty one quickly.
I want those of you that have received ukes from Mim to know that she spends a TON of time on them before she sends them out, so it is extremely likely that she fixed whatever issues there may or may not have been on the Peanuts she's already sent. So, please don't return ukes to her unless there is an actual problem. This is Eleuke's fault and shouldn't in any way reflect poorly on Eleuke dealers.