Gadzukes!
Well-known member
- Joined
- Oct 8, 2011
- Messages
- 435
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Yesterday I sent an email to Kamaka asking a fairly random question about a used instrument which I acquired. Lo and behold today I get a personal call from someone at Kamaka to answer my questions. She explained that they get so many emails, sometimes it's easier to phone people back to answer them.
How great is that? In an age when many companies take days or weeks to respond to customer emails (if they even respond at all), Kamaka chose to call me back to answer a question about some bracing behind the label on my instrument, something totally trivial.
Big thumbs up to Kamaka—it's that kind of attention that has kept them around longer than any other ukulele maker.
How great is that? In an age when many companies take days or weeks to respond to customer emails (if they even respond at all), Kamaka chose to call me back to answer a question about some bracing behind the label on my instrument, something totally trivial.
Big thumbs up to Kamaka—it's that kind of attention that has kept them around longer than any other ukulele maker.