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hawaii 50
03-24-2012, 09:11 AM
anybody get a uke that does not match the specs on internet website from the internet store and the ukulele makers...bridge is different ..different tuners black not chrome??no binding on fretboard?? this is all different from specs on website..why is this???my uke looks a little cheesy with these things...i know it is going to sound great but does not look like uke i ordered??? this is one of the larger uke builders in hawaii???i guess my fault for ordering on line???

mds725
03-24-2012, 09:13 AM
Maybe you could post some photos of your ukulele and a link to the specifications so folks can see how the specs differ from the ukulele you bought. Have you tried contacting the seller to ask him or her why you got an ukulele different from the one described on the website?

hawaii 50
03-24-2012, 09:21 AM
thanks for the reply..i did send the internet store on maui and the uke maker on oahu.emails today no answeres yet..this is a big name ukulele maker...what specs say...rosewood bow tie tenor bridge(i got a regular tie bridge with the company name on it..it looks cheap,just my take on it...says rosewood binding on edge of fretboard..(i see no rosewood binding) and all pictures show chrome tuners(mine has black turners..they look cheesy to me...my take only..) any way this uke is going to sound great i think??..i live in northern calif ..so i dont want to deal with sending back..etc...

dnewton2
03-24-2012, 09:33 AM
From your description of the changes I think I know the uke. I am pretty sure the website is old and is in the process of being redone. The company is often changing designs/features of their instruments. There have been several threads about changes that companies make to their instruments. If I bought it from a website I would expect to know what I was getting from the seller. Good luck with whatever you do but I think you have a fine instrument.

Kanaka916
03-24-2012, 09:38 AM
I'll have to agree the dealer website has not been updated and I also remember the post about the black tuners . . . personally didn't it.

Nickie
03-24-2012, 09:52 AM
It doesn't seem much harder to update a website than to update an ukulele. I hope I never deal with that company.

hawaii 50
03-24-2012, 10:12 AM
hey thanks for all your guys feedback...i actually thought that the uke i have is the old design and the website is new??ha ha,... anyway this is a highly regarded ukulele company but if i had a choice i do not like their name on the bridge and black tuners kind of ugly...the wood is perfect and i am pretty sure it will sound great when it opens up.... my nice ukes are a kanilea..a peter lieberman tenor maui music..and i just ordered a rick tuner all koa body..i got to talk to him directly..and he knows exactly what i need....mostly his ideas but he knows what he is talking about...real nice and smart guy..he loves ukulele...

mds725
03-24-2012, 11:50 AM
The Oahu ukulele manufacturer changed its bridge from the bow tie bridge to the bridge with its name some time ago, and it changed the tuners to black a little more recently. It sounds like you got a newer ukulele than the one pictured on the Maui seller's website. You might check to see whether the seller's website states that the ukulele pictured is the one you will receive, because if it does say that, then you're entitled to the ukulele pictured. However, most retailers use stock photos and then forget (or just choose not) to update the photos when the manufacturer makes a design change to the ukulele. Three retailers I can think of that DO use photos of the ACTUAL uke for sale are Gryphon Stringed Instuments in Palo Alto, Hawaii Music Supply in Oahu, and Mim's Ukes on eBay, but they all say so on their websites. I usually assume that the uke pictured for sale is NOT the uke actually being sold, so if I were buying from a retailer that doesn't specifically state that the uke pictured is the actual uke for sale, I'd request a photo of the actual uke I'd be buying before buying it.

I believe people should get what they want, but you may come to like the uke you got once you get over the surprise of it looking different than you expected it would. If not, CALL the seller (phone calls are harder to avoid than email) and talk to him about a refund (on the ground that the uke isn't what you expected based on his web site representations) or an exchange, if possible. I suppose you could also contact the manufacturer to see if they have any of their older ukes still in stock. Maybe they'd take the new one back in exchange.

The retailer may have assumed that you wanted the newest uke possible. He may have an older uke from this manufactuer for sale that he'd be willing to trade for the one you were sent.

Nuprin
03-24-2012, 12:01 PM
It doesn't seem much harder to update a website than to update an ukulele. I hope I never deal with that company.

I agree that the site should have been updated. That being said, as many can attest to, the customer service at this particular company is second to none and their ukuleles are fantastic. I think that many people would be very happy to have dealings with this company.

Tigeralum2001
03-24-2012, 12:33 PM
If it is the maker I believe it is, the bowtie bridge hasn't been used in over 2 years.

itsme
03-24-2012, 12:44 PM
It doesn't seem much harder to update a website than to update an ukulele. I hope I never deal with that company.
Many times sites are built by outside contractors and not company employees. I could build a static site by hand, but would be clueless when it comes to setting up shopping carts, databases and the like.

So unless they have someone in-house who knows how to make updates, they would have to pay someone to do it.

I know an organization that paid nearly $30K to have a site built (and it didn't even involve any e-commerce stuff). The design firm retained ownership and no one in the org was allowed to touch the site. Their contract stipulated that any additional work on the site would cost $75/hr. with a one-hr. minimum. You want that typo you made in the body copy you gave us corrected? It's gonna cost you $75!

Dan Uke
03-24-2012, 01:28 PM
I guess we all know the company. I actually prefer the new bridge as the old bowtie has some issues with the string slicing the back hole due to the angle of the bridge. They didn't use the new bridge design for tenors until later on in 2011.

I personally prefer the laser etched bridge with the old smoke chrome tuners...You know what? That's what I have!!! LOL

uke_rob
03-24-2012, 01:38 PM
I think the company in question should be named.

I for one have absolutely no idea what company this is (presumably in the US) but I think anyone reading this should have the right to know if they order from this site then what they see might not be what they want.

I can't see why everyone is tip toeing around the name of this site/seller.

My personal opinion to the person who made the original post, if I ordered a uke that looked very different to what I was expecting I'd ask for a return or refund. You shouldn't accept what you've been given if you are not happy and if the unnamed site are decent enough then they'll replace/refund like you've requested.

mds725
03-24-2012, 01:49 PM
Keep in mind that there are two companies -- the manufacturer, who the OP said was on Oahu, and the retailer, who the OP said was on Maui -- involved here. It's clear, that the OP did not buy the ukulele directly from the manufacturer, but it is not clear whether the ukulele the OP saw online was on the manufacturer's website or the retailer's website.

The manufacturer's site seems to have old photos. The tenor pictured (http://www.koaloha.com/products/tenor/tenor-ukulele/)has a bow tie bridge and chrome tuners, and the basic concert and sopranos pictured have square bridges that I think may have preceded the bow tie bridge. It seems odd that the manufacturer would tout a design change on its website ["Check out our new bridge design! It is still made of solid Hawaiian koa and our name is now laser engraved on it. The new bridge is also designed for lace tying rather than using knots. They will only be available on our soprano and concert scale models." - November 16, 2010 post] without changing the photos. (I believe the manufacturer later made the new bridge design available on tenors and discontinued the bow tie design altogether.)

However, I think it actually matters more what ukulele is pictured at the point-of-purchase website, especially if that's the photo the OP saw when he was buying his ukulele. A retailer's web page for an ukulele basically says "we are selling this ukulele" or, if it identifies the photo as being a stock photo, perhaps "we are selling an ukulele very similar to this." This is why some retailers expressly state on their websites "this is a stock photo. Appearance of the actual ukulele purchased may vary." (With ukuleles, this tends to be a bigger issue for wood grain than for bridges or tuner machine buttons.) If the OP wanted to be aggressive with the retailer about this, he could call or write the retailer to say "this isn't the ukulele I thought I was buying. The one shown on your site had a bow tie bridge and chrome tuners, and the web page said there was binding on the fretboard" and try to get the retailer to either refund his money or find him an ukulele that looks liket he one pictured on the retailer's website. The moral of the story, I think, is for a buyer to determine what the retailer is saying when it posts a photo of an ukulele for sale and, as I mentioned earlier, to ask the retailer to email a photo of the actual ukulele for sale.

haole
03-24-2012, 02:00 PM
Pretty sure I know which dealer you're talking about, and if that's the case, they're legit and very pleasant to deal with. Looks like an oversight on their part rather than a deliberate attempt to bait and switch, though; they used the same (outdated) description from the manufacturer's website and a stock photo. A lot of things like this are subject to change without notice, but if it's not the ukulele you thought you were getting, the seller or manufacturer will make it right somehow.

stevepetergal
03-24-2012, 02:26 PM
Before you get too far ahead of yourself, maybe you should look again at the fretboard. I'll bet it is bound. When done as well as they do them, a rosewood fretboard with rosewood binding will look like a single piece of wood. Look at the side of the fretboard. if you don't see the ends of the frets, it is bound. I have one from the same maker all Koa fretboard, bound with Koa. It's invisible.

The tuning machines can easily (and pretty inexpensively) be replaced.

I wish mine had the new bridge. I'm sorry you don't like it. I think the bowtie bridge is Ghastly.

wickedwahine11
03-24-2012, 02:32 PM
I understand your frustration, as aesthetics are not as important as sound, but not immaterial either. That being said, I actually much prefer the bridge you got over the old one and as steverpetergal pointed out, you can always swap tuners.

If you still don't like it (beauty being in the eye of the beholder and all), I would try to get the seller to swap it for the one you wanted. Barring that, you could always sell or trade this one in order to buy one you prefer. There are lots of bowtie bridges out there with chrome tuners, you just might find someone interested in trading with you because they prefer this style. I once swapped out an expensive uke with another UU member for the exact same model in a trade because we preferred each other's over our own. You might get lucky, good luck whatever you decide.

allanr
03-24-2012, 02:37 PM
Koaloha really should update their website to reflect their current offerings, if they currently do not. Either way it sounds like the OP received the latest model. I personally think the black tuners look awesome, and the Koaloha embossed bridge is neither here nor there for me. My Koaloha has friction tuners and the unadorned version of the bridge. The binding is almost invisible its so well done.

Ryan<3Ukes
03-24-2012, 05:23 PM
Koaloha really should update their website to reflect their current offerings, if they currently do not. Either way it sounds like the OP received the latest model. I personally think the black tuners look awesome, and the Koaloha embossed bridge is neither here nor there for me. My Koaloha has friction tuners and the unadorned version of the bridge. The binding is almost invisible its so well done.


Thank you for naming them finally Lol. They changed a couple things on their ukes recently though, like the tuners, fret markers, and the bridge. I'm pretty sure there's always something on a website that immediately screams at you that it is not updated (Old posts, inactivity, copyright, etc.) If not, well yeah.

Tigeralum2001
03-24-2012, 06:24 PM
Thank you for naming them finally Lol. They changed a couple things on their ukes recently though, like the tuners, fret markers, and the bridge. I'm pretty sure there's always something on a website that immediately screams at you that it is not updated (Old posts, inactivity, copyright, etc.) If not, well yeah.

Yeah, I do not know why they don't update their site; last update was a year ago. As we KoAloha fans know, they are always tweaking something. The have changed their bridge design over 6 times in 2 years. I think they are finally standardizing across models with this newest design.

What many of us love about them is one thing that is also a pain- they innovate by changing something. If you think it is cool, buy it quickly because the design WILL change. WW started a cool thread about the changes in the Pineapple Sunday a few years back and it was interesting to see the evolution. You can almost date Pineapple Sundays by looking at them because of the design changes.

Kayak Jim
03-25-2012, 01:35 AM
Add me to the growing list of those who feel the website should be kept up to date- OR they should place a disclaimer on the specs/photo page of every uke that says appearance may differ. I would be ticked if uke arrived with different general appearance and different tuners (no matter how easy they are to change!).

And the seller could do a lot to manage the buyer's expectations if a manufacturer in known to make changes mid stream. Surely this isn't the first buyer to say "what gives"? So we know the manufacturer but who was the seller?

Uke Whisperer
03-25-2012, 01:39 AM
The moral of the story, I think, is for a buyer to determine what the retailer is saying when it posts a photo of an ukulele for sale and, as I mentioned earlier, to ask the retailer to email a photo of the actual ukulele for sale.

:agree: However, the buyer should not have to, especially when dealing with a company like KoAloha and one of it's "approved" (?) dealers!

stevepetergal
03-25-2012, 04:55 AM
Too much passion in this thread for me. I'm gonna play my ukulele.

Uke Whisperer
03-25-2012, 05:33 AM
Too much passion in this thread for me. I'm gonna play my ukulele.

Too much passion?

The following thread has passion and will probably become more passionate before it is locked: http://www.ukuleleunderground.com/forum/showthread.php?62576-Ukuleles-in-Prison&highlight=jail

Freeda
03-25-2012, 05:37 AM
:agree: However, the buyer should not have to, especially when dealing with a company like KoAloha and one of it's "approved" (?) dealers!

Word. For a special, vintage, or custom uke I can see going the extra mile. But for a production uke we shouldn't have to bother with all that. It should be received as described.

hawaii 50
03-25-2012, 10:29 AM
aloha you guys are the best i can not believe all the good advice...i only found this website 3 or 4 weeks ago??i must have been playing my ukes//ha ha....any way i got a email from scott at cymbalism music on maui and he told me he made a mistake..this made me feel like i want to be a loyal customer of his in the future...but he sells mostly other musucal equip..i have not heard back from.. you guys know who koaloha yet..maybe because it is the weekend..i think it is my fault i did not do more research on the uke..but both websites..had the same old specs..who would of thunk??? just to let everbody know i am not pissed off or anything like that..i grew up in hawaii and live in northern calif..i was just dissapointed ... the uke sounds like advertised..great sound and going to get better...played 3 or 4 hours yesterday..and early this morning..i did notice that the back has a small gorge on it,i think from the router when they built it.. no hole but you can see the laquer over it so i know it happended there..again i am not pissed off ... just surprised on the quality of work..i asked koaloa if any one noticed it before they sent to me?? thanks...just to be fair my super concert does have rosewood binding it is very nice and hard to see.. i just ordered a koa body compass rose i spoke directly to rick turner ..he loves the ukulele and plays like crazy..

keliiyama
03-25-2012, 01:13 PM
aloha you guys are the best i can not believe all the good advice...i only found this website 3 or 4 weeks ago??i must have been playing my ukes//ha ha....any way i got a email from scott at cymbalism music on maui and he told me he made a mistake..this made me feel like i want to be a loyal customer of his in the future...but he sells mostly other musucal equip..i have not heard back from.. you guys know who koaloha yet..maybe because it is the weekend..i think it is my fault i did not do more research on the uke..but both websites..had the same old specs..who would of thunk??? just to let everbody know i am not pissed off or anything like that..i grew up in hawaii and live in northern calif..i was just dissapointed ... the uke sounds like advertised..great sound and going to get better...played 3 or 4 hours yesterday..and early this morning..i did notice that the back has a small gorge on it,i think from the router when they built it.. no hole but you can see the laquer over it so i know it happended there..again i am not pissed off ... just surprised on the quality of work..i asked koaloa if any one noticed it before they sent to me?? thanks...just to be fair my super concert does have rosewood binding it is very nice and hard to see.. i just ordered a koa body compass rose i spoke directly to rick turner ..he loves the ukulele and plays like crazy..

Great choice brada! That Compass Rose will SING!!! Here is what I did though. Rick's koa grain is okay. He knows that the less figured stuff is the best stuff by ALL accounts. The curly stuff is what we call 'BLING'. If you want something super curly I would first ask Rick if he has master grade curly koa in stock for you ukulele. Or AAA, AAAA grade. If it doesn't matter too much then no worries. But if it does, it's good to find out. What I did is source the wood myself. There are some great wood suppliers with Mastergrade curly koa for reasonable prices. Get the wood and then send it to Rick's shop in Santa Cruz. Be sure to get it finished in gloss. Just like his curly koa on youtube at the NAMM 2011 show. You got about four months to get the wood to him if you do this. He mentioned on another thread that the wait for a Compass Rose now is 4-5 months. Don't worry, it will be GREAT. Also check out Hive ukulele. Jake Maclay works for Rick at his shop, and will probably get his hands on your ukulele. You will get a superior instrument! Have fun waiting:)

hibiscus
03-25-2012, 02:27 PM
I think Scott at Cymbalism is great to deal with!

hawaii 50
03-26-2012, 03:34 PM
Great choice brada! That Compass Rose will SING!!! Here is what I did though. Rick's koa grain is okay. He knows that the less figured stuff is the best stuff by ALL accounts. The curly stuff is what we call 'BLING'. If you want something super curly I would first ask Rick if he has master grade curly koa in stock for you ukulele. Or AAA, AAAA grade. If it doesn't matter too much then no worries. But if it does, it's good to find out. What I did is source the wood myself. There are some great wood suppliers with Mastergrade curly koa for reasonable prices. Get the wood and then send it to Rick's shop in Santa Cruz. Be sure to get it finished in gloss. Just like his curly koa on youtube at the NAMM 2011 show. You got about four months to get the wood to him if you do this. He mentioned on another thread that the wait for a Compass Rose now is 4-5 months. Don't worry, it will be GREAT. Also check out Hive ukulele. Jake Maclay works for Rick at his shop, and will probably get his hands on your ukulele. You will get a superior instrument! Have fun waiting:)

thanks kelliyama great info..i have already ordered my uke from rick turner..now i will have fun waiting..i let rick get the koa..i asked for master grade curly koa..on the work order it says high flamed koa..he says top grade..i put my trust in rick because i he knows what i need...i can not wait to see it..it will have peghed tuners..which i never heard of ..but i did research and they look like the best.. i thanked rick for turning me on to these..i wanted to show more of the headstock...what do you think?? it has tortise binding and his 3 color rope purfling...sounds good?? any way i grew up in wahiawa but have been in northern calif 30 years..where do you live...thanks for the info..

hawaii 50
03-26-2012, 03:37 PM
I think Scott at Cymbalism is great to deal with!

yeh scott real nice guy he took care of me by saying in had old specs on my koaloha..all i need is the truth...anyway he has the best prices on koalohas and they come directly from the factory..brand new...

keliiyama
03-26-2012, 07:12 PM
Hi brada! I live in Hawaii Kai. Bout a 40 minute drive from Wahiawa. You ukulele is going to be bonkers! Top grade must mean top shelf stuff. Your binding option sounds great but for me I would personally go for black. Black against flamed koa will contrast perfectly. The black will enhance the golden curls in the grain. Tortoise has colors that could potentially throw off the eye when next to high flamed grain. Purfling idea sounds great. All the old Kamaka's have really beautiful rope purlings. It will have an old school appeal:) And with the peg head tuners you will pull off the whole look. Peg heads are good tuners, very expensive. They have a gear ratio of 4:1. You are gonna get a beautiful ukulele. The real test will be in waiting for it!
Here's what I consider master grade curly Koa.35571

Kanaka916
03-27-2012, 05:00 AM
Eh Brah, gotta keep dis on topic. Open one nodda thread so you guys can tak story about whatevahs.

MGM
03-27-2012, 07:26 AM
I know Koalohas website hasn't kept up with their recent changes such as mango wood fret markers, bridge changes, tuner color changes etc but have a hard time faulting them when they consider things such as the following videos shows more important. I am not excusing that the new specs should be on but they constantly spend time doing visits to school..donations, and community service projects etc that we will never hear about nor do they advertise

http://www.youtube.com/watch?v=JZk4SL-EUYE

http://www.youtube.com/watch?v=n2po5Hf4T-8

keliiyama
03-27-2012, 10:22 AM
Eh Brah, gotta keep dis on topic. Open one nodda thread so you guys can tak story about whatevahs.

Ho Bu! Sorry brada! I jus wanted to dakine tak to da brada bout a uke he goin buy li dat.
shoots!

To add, if you buy any high end uke, like the K-brands, you should ask the seller/maker for the specs. This includes the kind of pegs, binding. Also ask if they've changed anything from their old models. Most of them will give you that info. It's safer for both sides. When I order any ukulele I make sure I go through the small stuff to insure I get EXACTLY what I want. But that's just me. But it has saves me from this kind of frustration. And I agree with most of the comments that if you struggle at looking your ukulele, return it for the one you desire. The guys at KoAloha are SWEET. I believe in getting what you dream of. No settling.

Plainsong
03-27-2012, 01:35 PM
The specs are:

Solid koa top back and sides
Mahogany neck and rosewood fretboard w/ binding to fretboard
Rosewood bridge
Simulated bone nut and saddle
Geared tuners
Unibrace
Musubi soundhole

The ONLY difference is the new bridge design (we say new, but it's like 2 years old), and the tuners are full black instead of the blackened chrome that they used to be. Dude, it's the same uke.

Edit to add, as long as we're mentioning uke sellers online that do not use stock photos, and do you show you exactly the uke you are purchasing, add Musique83 in France to that list.

As for the binding, as has already been said, it's there. Check an unbound fretboard and compare it. Notice how your uke has the frets and fretboard closed in, so your fingers never hit any fretwire? I know it's subtle, but it's a difference and only Koaloha does that on all their ukes. You'll notice it when you play one that doesn't have that.

Yes, Cymbalism goofed a bit using a stock photo but no updated specs, and yes Koaloha could do with a website update. But to be fair, the major specs did not change. It's still solid koa, it still has the neck and fretboard and finish it's supposed to have. It just has a differently designed (but similar functioning) bridge and different colored tuners.

The color of the tuners and the etching on the bridge do not have an effect on the sound or feel of it, but then again maybe it isn't the uke for you. There's no harm in that either.

hawaii 50
03-27-2012, 02:11 PM
mgm i should of ordered my super concert from you... ukulele site /website ....is up to date...believe or not i thought the uke with the tenor bow tie bridge was the newer one..thats how much i know...as advertised it sounds great..just putting my true feelings out there??..and i said earlier that it does have the binding on the fretboard...when you get old hard to see???ha ha..mahalo everybody for you advice...

hawaii 50
03-27-2012, 02:14 PM
Hi brada! I live in Hawaii Kai. Bout a 40 minute drive from Wahiawa. You ukulele is going to be bonkers! Top grade must mean top shelf stuff. Your binding option sounds great but for me I would personally go for black. Black against flamed koa will contrast perfectly. The black will enhance the golden curls in the grain. Tortoise has colors that could potentially throw off the eye when next to high flamed grain. Purfling idea sounds great. All the old Kamaka's have really beautiful rope purlings. It will have an old school appeal:) And with the peg head tuners you will pull off the whole look. Peg heads are good tuners, very expensive. They have a gear ratio of 4:1. You are gonna get a beautiful ukulele. The real test will be in waiting for it!
Here's what I consider master grade curly Koa.35571

thanks keliiyama ... i know hawaii kai i grew up in wahiawa..i put my order in with rick last week he told me he already ordered the wood...thanks..all the binding and purfling ricks choice..i give him all my trust..want to be surprised when i see it....

Plainsong
03-27-2012, 02:44 PM
mgm i should of ordered my super concert from you... ukulele site /website ....is up to date...believe or not i thought the uke with the tenor bow tie bridge was the newer one..thats how much i know...as advertised it sounds great..just putting my true feelings out there??..and i said earlier that it does have the binding on the fretboard...when you get old hard to see???ha ha..mahalo everybody for you advice...

I was simply pointing out what the differences actually are, by listing what hadn't changed as well. I also agreed with you that Cymbalism messed up a bit that the Koaloha site could do with a dusting off.

There's no shame in sending it back if it isn't what you were looking for though. I agree, you should be able to post about what you didn't like in a uke. It's just that people are bound to comment on your post. I think more is being read into what I actually said.. but send it back or put it up for sale if it doesn't meet exptectations. Life is too short to play something you don't really bond with. :)

hawaii 50
03-27-2012, 03:39 PM
I was simply pointing out what the differences actually are, by listing what hadn't changed as well. I also agreed with you that Cymbalism messed up a bit that the Koaloha site could do with a dusting off.

There's no shame in sending it back if it isn't what you were looking for though. I agree, you should be able to post about what you didn't like in a uke. It's just that people are bound to comment on your post. I think more is being read into what I actually said.. but send it back or put it up for sale if it doesn't meet exptectations. Life is too short to play something you don't really bond with. :)

i am happy with my super concert...i was just saying what i said?? i got emails from cymbalism and koaloha..i had no intentions of sending my uke back..scott at cymbalism is great..i just wanted koaloha to know what happened... when you order from scott the uke comes directly from the koaloha factory...no problems..this was my first koaloha i have a kanilea k2 concert and a maui music tenor from 1998..and i am waiting for my compass rose koa...thanks for the input....

Plainsong
03-28-2012, 03:34 AM
i am happy with my super concert...i was just saying what i said?? i got emails from cymbalism and koaloha..i had no intentions of sending my uke back..scott at cymbalism is great..i just wanted koaloha to know what happened... when you order from scott the uke comes directly from the koaloha factory...no problems..this was my first koaloha i have a kanilea k2 concert and a maui music tenor from 1998..and i am waiting for my compass rose koa...thanks for the input....

Ok, then I guess we're not allowed to comment if we point out what might have been a tad exaggerated? You don't have to put a "??" after saying that you said what you said. It implies that you think I'm saying you weren't allowed to say it when that's not the case at all. Of course we should all be able to talk about negatives as well as positives.

It's just that if you post something in a public forum, you might have people agreeing with you but maybe also not agreeing with you. I was just saying that I agree partly, but that in my opinion, the changes have been exaggerated a bit. But by the same token, we're all allowed to like or not like what we will. I dunno, I get the feeling other opinions aren't being allowed here.

snunez
04-04-2012, 12:08 PM
just found out about cymbalism by reading this thread. sounds like an unbelievable deal. the longneck koaloha soprano i was look at is being sold for $600, less a 5% discount, and free shipping. that's by far the best price for a new one of these. i'm highly considering purchasing from cymbalism unless someone convinces me otherwise

hawaii 50
04-05-2012, 02:57 PM
it does not come with a case...try to get one from koaloha through cymbalism...

ukulelepuapua
04-05-2012, 03:08 PM
I am sorry you had that experience. Please dont think all sellers are the same! For instance- we (usually I) update the website with every Ukulele. Every company is different but we like to give customers an EXACT idea of what they are getting- not a representation.

scothut
04-12-2012, 02:49 PM
Yes sorry about that again Len. Sometimes KoAloha changes thing on us and doesn't tell us. Their website is a bit stale as well. I was told a few days back by the folks at KoAloha that a new site is in the works so that should take care of any future issues. Also we added a photo of the new bridge on the site to avoid confusion.

Cheers all :)

Scott Hutton
Owner-CymbalismMusic.com