Rick Turner
Well-known member
I'm not asking for advice here, just relating a story that illustrates one of the frustrations of being a builder who sells to dealers...
We recently did legitimate warranty work...resetting a neck...on a Compass Rose tenor...a very expensive one built "at the edge" with an Adirondack spruce top and Brazilian rosewood back and sides. The top had moved a bit...well, we took it pretty thin; this was one of our "extreme" ukes, so it moved... And the action came up. The owner quite reasonably wanted us to do something about it...and we did.
Our problem?
We've never been paid for the uke by the dealer... We invoiced it in early 2011, invoice still due well over a year later... The bucks are nicely in excess of $2,500.00 out the window...
But we went ahead and fixed the instrument because our commitment is to the player... And now the dealer is touting spruce/Brazilian ukes by another builder...
Welcome to the real world...
We recently did legitimate warranty work...resetting a neck...on a Compass Rose tenor...a very expensive one built "at the edge" with an Adirondack spruce top and Brazilian rosewood back and sides. The top had moved a bit...well, we took it pretty thin; this was one of our "extreme" ukes, so it moved... And the action came up. The owner quite reasonably wanted us to do something about it...and we did.
Our problem?
We've never been paid for the uke by the dealer... We invoiced it in early 2011, invoice still due well over a year later... The bucks are nicely in excess of $2,500.00 out the window...
But we went ahead and fixed the instrument because our commitment is to the player... And now the dealer is touting spruce/Brazilian ukes by another builder...
Welcome to the real world...