Ooooooooohhh, this gives me a verrrry bad feeling!
The whole presentation of our strings on the new website was to give people an idea of tension on our sets. It's important from the perspective of feel, of course, but is also a lot more important than people realize when it comes to response, and therefore sound.
We went to a bunch of trouble to try to make that easy to understand. Every set, or group of sets, has a tension chart next to it. We explain how they work on the "String Sets" page. The charts are composed of individual boxes like the first picture.
As we explain, the symbol in the middle of the green means normal tension; toward the red is higher, toward the blue is lower. The second picture shows the box for the LL-NW set, the third for the LL-RW set. One has a bit more tension than the other, but both are pretty much close to dead center.
Of course, people sometimes assume a higher tuning means a higher tension. That only happens, though, when you "pull up" strings that were designed for something else. Obviously not the case here. LL-NW, for example, stands for "Light Guage Linear - No Wound Strings", and lighter gauges are for higher tunings.
I thought to myself, well, maybe people skip the intro on the "String Set" page and just dive in to the selections, then get lost. I figured that might happen from time to time.
But Patrick, you are not the only one who has contacted me with a tension concern lately. Now I'm getting a sinking feeling. All those tension charts are "clickable". On the page as you see them, they're too small to read, but it clearly says, "click to enlarge". Then they should blow up to take up a good portion of your screen.
It suddenly occured to me that maybe they aren't "enlarging" to readable size when they're clicked on. I don't even want to think about the work it would take to reformat all that.
Patrick, are the clickable charts working for you? Can anyone else give me some feedback on this? (need to know!)
P.S. I SEE THAT THEY'RE SMALL ON THIS PASTE-UP AS WELL - HELP!
