That is weird. No, they are very much in business. Hung out with them at NAMM. Still going strong and just got an e-mail from them yesterday. Tell your local dealer to e-mail. You may get better response that way. Sometimes as a business you can get swamped and maybe that was it. I called them myself, left a message, did not hear back. But got an e-mail sure enough. But dont give up on the uke. They are great ukes, especially at that price point. Very well made, the best woods, just great ukes. I had something like this happen before and I remember it was for a reason. Something was going on. When you are a smallish operation sometimes things that come up in life put you behind. If you have any more questions PM me. I have some in stock, but I dont want to take business away from your local guy. BUT, if you cant find another outlet, let me know what you are looking for!