Captain Simian
Well-known member
- Joined
- Oct 31, 2012
- Messages
- 966
- Reaction score
- 786
I've now ordered twice from them and both times I received an e-mail that the received my order and then nothing confirming that my item was shipped. Both time I've had to contact them to find out what was going on with my order after waiting a few days to hear from them. First time I was given an excuse that some automated e-mail program didn't work. This time I wasn't given an excuse; I was told that my item would be getting sent out tomorrow, almost a week after I placed my order. Granted these are small items that I've purchased, but I am very close to having the funds to make a major uke purchase. UR has the uke I want at a reasonable price. However I'm now uneasy about ordering and then having to wonder if I'll ever see my item. Every company I've ordered from online has always kept me in the loop about the status of my order except UR. Personally, I doubt I'll give them anymore business.