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View Full Version : Why the shipping to CONUSA only bias?



hilot.h.
09-10-2013, 06:54 AM
It seems like a lot of sellers don't want to ship to Hawaii.What's that about.We are part of the U.S.A. I have bought and sold instrument both here and on the mainland.Pack 'em good,insure them and postage is just about the same.NO BIG THING.So please,check it out.How would you mainlanders feel if we didn't ship you.I am talking USPS not fed ed or ups.

David Newton
09-10-2013, 07:13 AM
I bet the sellers mean to say "USA only" rather than ConUSA only. I don't know why there would be an anti-Hawaii bias for shipping.
Maybe mainlanders think you Islanders already have 10 native-built flamed Koa ukes apiece.
Generally the buyer pays shipping. Possibly if "shipping is included" the seller is trying to limit his hit.

I know as a builder, the regulations for me to export out of the USA are so burdensome, I've quit exporting.

haolejohn
09-10-2013, 07:17 AM
It seems like a lot of sellers don't want to ship to Hawaii.What's that about.We are part of the U.S.A. I have bought and sold instrument both here and on the mainland.Pack 'em good,insure them and postage is just about the same.NO BIG THING.So please,check it out.How would you mainlanders feel if we didn't ship you.I am talking USPS not fed ed or ups.

I understand your issues. I'm in the Alaskan Bush which is even more difficult to get to. It is frustrating when someone doesn't want to ship. I think it is b/c of the cost of shipping. But I've even offered to pay for the shipping or split the shipping...It is really frustrating when you see free shipping except to...
Even in those cases I've asked for a small discount. I was trying to order some freeze and air dried veggies. The vegetables were 40 lbs. Free shipping to lower 48. $60 to ship to me. I knew that that 40 lb box should cost about $40 to ship to my village (I've shipped plenty of totes from GA for roughly a $1/lb). I emailed and asked for them to knock the lower 48 shipping fees off and I'd pay the rest. I was told no. Oh well, that company lost a customer that would have spent a little over $2k this year.

river_driver
09-10-2013, 07:22 AM
Generally the buyer pays shipping. Possibly if "shipping is included" the seller is trying to limit his hit.



This. And you're right that USPS service shouldn't really be different, but some folks have had bad experiences with the post office and prefer to use carriers like UPS or Fedex. UPS can cost 4 or 5 times as much to ship to Hawaii as the mainland. At that point the cost plus shipping for a used instrument might approach the cost of a new instrument.

I don't think anyone here has any bias against residents of the islands. They're just trying to cut their losses.

Dan Uke
09-10-2013, 07:30 AM
On ebay, lots of sellers say add $$ for Hawaii and Alaska to account for the increased shipping cost.

One thing surprising is that it is cheaper to ship a pkg from Hawaii than shipping to Hawaii.

haolejohn
09-10-2013, 07:40 AM
On ebay, lots of sellers say add $$ for Hawaii and Alaska to account for the increased shipping cost.

One thing surprising is that it is cheaper to ship a pkg from Hawaii than shipping to Hawaii.

It's also cheaper to ship from AK than to. When I mail food out from Anchorage I get a subsidized rate. It is pretty significant. One reason why I do my shopping in Anchorage vs. Lower 48 in the beginning of the school year.

Moore Bettah Ukuleles
09-10-2013, 07:42 AM
I can tell you it's bogus. There are so many things that I can't buy either because the shipper won't ship to Hawaii or it can't be shipped by air (haz mat).
But it's no more difficult to ship an item from the east coast to the west coast than it is to ship from the west coast to Hawaii. I'm more than willing to pay the extra shipping. But rules is rules. But that's OK. As locals we get kama'aina discounts on stuff that tourists from CONUSA don't.

hawaii 50
09-10-2013, 07:45 AM
I have sent or ordered 8 ukes from Calif to Oahu...no problems at all
$50.00 to $70.00 USPS Priority Mail...cost depends on how much Ins. on the uke...if you do your own label on line even cheaper...
$20.00 more for express mail 1 or 2 day service...if the uke is worth anything thing to you i see no problems with the shipping charges...

no problems 2 to 3 day service...I don't understand the 48 State thing either...
not sure if UPS or FedEx charges $300.00 to $400.00 though...

btw..i have learned that packages from Calif to Hawaii are here in 1 day...but the Post Offfice will hold it a day at their office to make it easier on them...so that is the reason it will say 2 day express service...

PhilUSAFRet
09-10-2013, 08:09 AM
Not worth much, but I am really sorry you are having these kinds of problems. I wish it weren't so.

grendel1972
09-10-2013, 08:28 AM
It seems like a lot of sellers don't want to ship to Hawaii.What's that about.We are part of the U.S.A. I have bought and sold instrument both here and on the mainland.Pack 'em good,insure them and postage is just about the same.NO BIG THING.So please,check it out.How would you mainlanders feel if we didn't ship you.I am talking USPS not fed ed or ups.

The reason I state CONUS only is because I include shipping in my sales price, to make life easier for everyone. I know generally what that will cost to the CONUS. If someone wants to PM me and ask for shipping to Hawaii or Alaska, they are welcome to do so, but it's going to be on their dime. When it's 20 degrees and windy here in Boston, I'm not feeling too bad for you Hawaiians because shipping is more expensive. :-)

harpdog cc
09-10-2013, 08:31 AM
I chalk it up to expedience.
As an individual, as opposed to a business, I have sold items being able to advertise "Shipping Included" to keep it simple. It's not too hard to guess what the cost will be "Con US", and not have to spend extra time getting estimates and having additional communications. I felt that I myself was more drawn to such person - to - person transactions when I knew the whole cost. The other side of that was when advertising "plus shipping", almost all inquirers wanted to include shipping at the price advertised.
That said, 3 times I had buyers ask for a different deal with shipping to Hawaii and the Great Britain, and have renegotiated based on the real cost.
Oddly enough, I seem to have paid much more when shipping to California than to other "Con US" locations.

HBolte
09-10-2013, 09:27 AM
Sometimes people fear the unknown. I have shipped ebay items to Europe. As an individual shipping used items the only difference is the cost, don't know about customs issues with retail. Shouldn't be an issue if the buyer is willing to pay.

hoosierhiver
09-10-2013, 09:39 AM
I think some companies don't want to send an employee to wait in line at the post office.
One strange thing I've found is that depending on the package it's sometimes cheaper or the same price to send express to Hawaii as it is priority mail.

Telperion
09-10-2013, 10:19 AM
I think some companies don't want to send an employee to wait in line at the post office.
One strange thing I've found is that depending on the package it's sometimes cheaper or the same price to send express to Hawaii as it is priority mail.

I've got a small side business and have an online account with USPS.com. If you have an adequate postal scale at home, you can handle the entire transaction from your couch without waiting in line at the post office at all. You also get decent discounts purchasing shipping online. And, yes, sometimes Express is cheaper, especially when you factor insurance since Express includes some insurance already.

Yes, it can be a bit of a hassle to ship internationally, especially to foreign countries like Hawaii ;), but I do it all the time. I've sent ukes as far as Australia, Argentina, and even Malaysia without any issue whatsoever. I understand not offering free shipping outside the conUS, but it's really not that hard to ship internationally (unless it's Brazilian rosewood with ivory inlay, of course).

-Steve

Ipcmlr
09-10-2013, 10:36 AM
I usually put CONUS because I usually do free shipping.
+ a few $$$ to ship to Hawaii and Alaska.
+ a few more $$$ to ship internationally.

UncleMoon
09-10-2013, 11:48 AM
On ebay, lots of sellers say add $$ for Hawaii and Alaska to account for the increased shipping cost.


I sell a stack of stuff on the bay, and from Illinois (60 miles west of Chicago) to send a 5lb package to California it costs about 12 bucks, and to Hawaii it costs about 14 bucks. For a 1-2 lb package there is less than a dollar difference. I have never had an issue shipping to Hawaii*, or Alaska for that matter, I recently had a couple packages go there too.

*Now here's where the issue lies. I once shipped something in a "recycled" box that said "Keep refrigerated". That one went on a slow boat, and took almost 3 weeks to get to Hawaii. It sat in port in California forEVER.

Hippie Dribble
09-10-2013, 12:49 PM
I live in Tasmania. I have no tears left to cry.

Nikita
09-10-2013, 03:10 PM
I shipped a uke from Florida to Hawaii last fall. $15.00. Seriously? I was floored. It astounds me that it can cross a continent and an ocean for that paltry sum, yet I can't ship to the next town over for that same amount. Now that was to Oahu, so I don't know if the island it goes to makes a difference or not in the rate...but still, for cryin out loud, what a deal. :)

JedSmith
09-10-2013, 04:14 PM
Familiarity is probably a factor with some people. They just haven't done it before.

But the world is an increasingly smaller place. I bought some walking sticks from a maker in Ireland
a few months ago. He had it in the postal system and at my location half way around the world in a few
days. No problems and quite cheap in cost.

As long as the buyer covers the full cost of shipping/insurance (as agreed between the parties involved) - who cares what it costs if the buyer agrees?

JedSmith
09-10-2013, 07:50 PM
Maybe its different in various places in the world, but (no matter what) - you need to have the dimensions and the weight (and in many cases also the financial value) of whatever you ship before sending it. There may be some additional customs paperwork with overseas items. You can get a shipping price quote from the various carriers off their websites.

DPO
09-10-2013, 08:38 PM
Familiarity is probably a factor with some people. They just haven't done it before.

But the world is an increasingly smaller place. I bought some walking sticks from a maker in Ireland
a few months ago. He had it in the postal system and at my location half way around the world in a few
days. No problems and quite cheap in cost.

As long as the buyer covers the full cost of shipping/insurance (as agreed between the parties involved) - who cares what it costs if the buyer agrees?

Absolutely agree, we are a global village like it or not, if a buyer is happy to pay all shipping costs then I see no reason not to sell to anyone. The "I'm only going to ship to CONUS " just doesn'cut it anymore.
Kind regards
Dennis

Hippie Dribble
09-10-2013, 08:40 PM
Absolutely agree, we are a global village like it or not, if a buyer is happy to pay all shipping costs then I see no reason not to sell to anyone. The "I'm only going to ship to CONUS " just doesn'cut it anymore.
Kind regards
Dennis

Yay Dennis! Yay Jed! It's my shout...

:cheers:

Newportlocal
09-10-2013, 10:12 PM
Some areas shipping won't show tracking and delivery confirmation. It puts the seller at risk with getting the PayPal money released.

DPO
09-10-2013, 10:53 PM
Some areas shipping won't show tracking and delivery confirmation. It puts the seller at risk with getting the PayPal money released.
Not sure I understand that. When I sell, the money is in my account before I ship, at no stage do paypal require tracking or delivery confirmation. Ebay is different of course.
Regards
Dennis

DPO
09-10-2013, 10:54 PM
Yay Dennis! Yay Jed! It's my shout...

:cheers:

Thanks mines a rum n coke.:)

mm stan
09-10-2013, 11:35 PM
I think You have to know the insides of the shipping process with USPS or any other carrier....I had things come by boat 5 weeks, while other things cheaper and in 5 day..@ I got a fluke from kentucky for 16.00 shipping in 4-5 days...know the size or dementions and other factors..

marymary
09-11-2013, 01:06 AM
If a buyer files a claim via Paypal and states that he/she has not received the item, if there is no delivery confirmation Paypal sides with the buyer and returns the buyer's money.

We have terrible postal service delivery here. If a package is deemed "oversized" we get a notice and have to drive into town to collect the package.

tangimango
09-11-2013, 01:37 AM
mainlanders assume it cost a lot more to ship to Hawaii. its almost the same price as shipping to any other state. you can ship UPS Ground from mainland to Hawaii as well, but not many people know about that.

tangimango
09-11-2013, 01:42 AM
I hear ya, when shipped parcel post it will take 5-8 Weeks to reach Hawaii, if you just pay $3-$5 more Priority mail will come in 3 days.
3 days vs 56 days just for a few bucks more.


I think You have to know the insides of the shipping process with USPS or any other carrier....I had things come by boat 5 weeks, while other things cheaper and in 5 day..@ I got a fluke from kentucky for 16.00 shipping in 4-5 days...know the size or dementions and other factors..

harpdog cc
09-11-2013, 02:13 AM
I think You have to know the insides of the shipping process with USPS or any other carrier...

This is a big factor. I'll guess most sellers, like myself, do not have a lot of experience, and are not likely to get a lot of experience. Playing it safe. It takes no more effort on the part of the buyer to ask if it can be shipped outside CONUS. As said, I have accepted these offers and re-negotiated based on the cost specifically researched for a proposed destination.

haolejohn
09-11-2013, 07:50 AM
When I ship from GA to Alaska I send via parcel post. My shipping cost is about $1 a pound. I think it was actually closer to $1.25/lb this year. IF I was to send that same package via priority mail my cost more than doubles. The flat rate boxes (ukes don't fit in them) are a flat rate and generally arrive in 3 days. I sent up a set of powertech dumbbells 60 lbs in each box for $16 and some change. There are ways to win the shipping battle. But express is a waste of time and money. Priortity is better option if I want to drop the coin...otherwise I ship via parcel post. Last year I did send up 8 mainland ukes for $45 via parcel post. It took them a month to arrive but all were in fine shape.

bobmyers
09-13-2013, 10:14 AM
I have had no problem shipping and receiving from Hawaii via US Express mail. I think it is competitive or cheaper than the alternatives, and you get you purchase much faster . Worst case 48 hours, usually less, I love supporting US mail. I have not shipped to Alaska except by Parcel Post when I shipped 400lb for $40, some time ago, but it took three weeks.
Bob