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yncs50
11-01-2013, 11:31 AM
I have to tell everyone that I just completed an excellent transaction with Mike at Uke Republic.

I bought my grandaughter her first Uke, and had Mike ship it to Ventura, CA.

USPS tried to throw a wrench in the works, but Mike wouldn't allow it.

She has her Uke now, and all is well.

Thanks Mike, all my business will be coming your way.

mm stan
11-01-2013, 11:52 AM
Mike is the man... MITM....:)

chindog
11-01-2013, 01:25 PM
Mike is a good guy. I love visiting his store.

Uke Republic
11-09-2013, 07:59 AM
I have to tell everyone that I just completed an excellent transaction with Mike at Uke Republic.

I bought my grandaughter her first Uke, and had Mike ship it to Ventura, CA.

USPS tried to throw a wrench in the works, but Mike wouldn't allow it.


She has her Uke now, and all is well.

Thanks Mike, all my business will be coming your way.

Thanks so much for those kind words. I'm glad she likes her new ukulele :)

And everyone should Semper Ubi Sub Ubi

flyingace
11-09-2013, 06:44 PM
happy to say I just bought a uke today from Mike. Wonderful to deal with and I look forward to more future transactions as well as my hopes of someday getting to visit his great shop! Keep up the great work Mike, can't wait to get my new Kala cedar/acacia from you!

tomthebaptist
04-06-2018, 01:59 PM
Mike is a super guy. I purchased all my Ike’s from him but one. Very good service

kvehe
04-06-2018, 03:11 PM
Another cheer for Mike! I’ve purchased a few ukes from Mike and they’ve all been stellar experiences.

Looking forward to the next one...

SoloRule
04-06-2018, 03:36 PM
I ordered a uke from Mike, when it arrived at his shop he saw a tiny flaw . He gave me a choice of accepting a discount or a refund. Mike could have held up my money and gives me a store credit instead but he didn't. I received a full cash refund back on my PayPal account.

I have been hoping and waiting for another opportunity to buy from Mike ever since.

Choirguy
04-06-2018, 03:44 PM
I appreciate the videos that he posts frequently on Facebook. You can tell that he loves his job. I split many of my purchases between Mike and Mim—The Ukulele Site doesn’t carry the Ohana models that I have been looking at, and both Mike and Mim get those models when they come out. Both dealers will also order entry level Kala and Ohana products on request—and both carry some of the same big brands (e.g. KoAloha). I’m looking forward to stopping in the store the next time that we visit family in Georgia.

P.S. I do have to admit that I’m jealous that he’s wearing shorts in most of his recent videos...we’re stuck in winter here with shovelable snow AGAIN this weekend.

besley
04-06-2018, 06:49 PM
Another metric to evaluate a business is how they handle returns. Well I have returned one uke to Mike - just because I didn't like it - and it was no trouble at all, no questions asked. Wouldn't hesitate to deal with him again. He's also the only domestic source for Living Waters strings that I know of.

Lapyang
04-07-2018, 01:08 AM
I once had a spur of the moment order with Mike before Christmas. He went out of his way to make it happen and I received my Uke just in time. Superb service. I will not hesitate to buy from him again.

Jerryc41
04-07-2018, 03:10 AM
Yes - good uke man.

Osprey
04-07-2018, 09:32 AM
About four years ago after I was playing ukulele for just a few months I happened to be near Atlanta and I went to the Uke Republic shop and met Mike. I only bought some strings and trinkets at the time. Over the years I have made several online buys of strings and other small items. Last year at the Strummin’ Man Ukulele Festival in Panama City. I mentioned to Mike that I was interested in a Cedar topped Kala Baritone. When I approached his booth he recognized me and reached around to hand me the Baritone. Of course I bought it. We chatted about strings and I bought some Living Water Baritone strings which I am really liking. How he recognized me after such a long time ago brief encounter I don’t know. But I am very happy to do business with him. He and his wife are a class act and run a first rate business.

Joyful Uke
04-07-2018, 10:00 AM
+1 for Uke Republic.
I mostly have bought strings, but wouldn't hesitate to buy a ukulele if one caught my eye there. (It's bound to happen sooner or later, right? LOL.)

I once got an order (strings) and put the envelope aside for a few months, and considered it my mistake to not have looked at it any sooner. When one thing wasn't what I had ordered, even though there was a time lapse on my end in noticing, Uke Republic corrected it with my next order, though I didn't expect that. That's impressive customer service. And seems all too rare these days.

I love the Uke Republic videos. If you need any proof that ukuleles are fun, just watch those videos. :-)

Steedy
04-07-2018, 04:44 PM
Uke Republic (http://www.ukerepublic.com) is great, both online and in person! Donna and Mike are quality folks, and they'll treat you right every time! :cool:

MattyPeq
04-08-2018, 01:26 PM
I can't swim, so I can't cross the ocean and visit Uke Republic. :p

But I absolutely love their YouTube channel. Thank You for the great vids, Mike!!!!!! :D