trouble accessing

I am a member of both UU forum and UU+. I have a big desktop computer and a laptop. My user name and password are the same for both UU forum and UU+. With my desktop I can log into both. With my laptop I can only log into UU forum, not UU+. When I try it is refused. (I have my desktop turned off) Then I go to “forgot password?” and try to get in there. Every time I am told I have an incorrect code. I assume that is the colored number/letter box. I have tried many many times. No luck. What’s up???
flailingfingers

I have this also posted on UU+ forum since yesterday but have received no response so I'm trying here.
JUST ADDED AS AN EDIT:I'm now thinking I should contact a moderator directly rather than posting here with this question?

The moderators of the forum can only troubleshoot forum issues. If you have a technical question regarding UU+, please send an email to Ryan - ryan (at) ukuleleunderground (dot) com.

Thanks Seeso- I sent an email to his personal message. I'll try the address you gave.

The link only goes to a Twitter account. I have also tried several times. No other way to contact you guys except here. Or is the user name as you have it Ryan-ryan???

I'm trying to cancel my subscription. Form says nothing to cancel. I signed up for a year. Still in the 30 day cancellation period. Judd

Nope. Got Ryan-ryan back too. No domain name? How does one contact the webmaster? Certainly not thru email.

Have you tried clearing you cookies and trying again?

Paul

chairdr1 said:

The link only goes to a Twitter account. I have also tried several times. No other way to contact you guys except here. Or is the user name as you have it Ryan-ryan???

I'm trying to cancel my subscription. Form says nothing to cancel. I signed up for a year. Still in the 30 day cancellation period. Judd

Click to expand...

I'm not sure what you're talking about re: "ryan-ryan." What link are you referring to?