Just a fan
Well-known member
So...I recently purchased a used Pono uke. It has a pickup in it and I must have been so distracted when I bought it (duh) that I didn't notice that it was missing the little decorative nut thing that screws over the endpin jack. I was just going to buy one off of eBay but couldn't figure out what size I needed. I emailed Pono through their website to ask what size to get and got a response from John Kitakis. He mailed me the part - for free - along with a really cool Pono/Ko'olau sticker. How cool is that? I'm not even the original owner of the uke and he took care of it. This is how you build brand loyalty in a new ukulele player like me!
J
J