Tigeralum2001
Well-known member
I have a classic Pineapple Sunday with the very old "spiky" bridge (they are on at least the 6th different bridge design, but this was the original):
The problem is the strings tear through the bridge. Mine are about 1/2 way through, thus the bridge bone beads:
I am seriously considering selling this uke, so I contacted KoAloha. They told me a few interesting things. The first is that this is a known issue and the reason they changed the bridge design. The second thing they said was they would either replace this bridge and refinish the uke or they would just replace the uke. Third, and most interesting to me, is that their warranties **follow the uke** not the owner! I verified that this meant that the second owner could send in for a free repair- less shipping costs.
I am heading to Hawaii tomorrow. So my quandary is- do I take it with me and drop it off for repair or do I sell it without repair and let the next owner decide what to do? The repair would give it the modern bridge rather than this (highly desireable?) design.
I appreciate your opinions! Much has been said about KoAloha's warranty; I can't think of another company that stands behind their product regardless of owner...
The problem is the strings tear through the bridge. Mine are about 1/2 way through, thus the bridge bone beads:
I am seriously considering selling this uke, so I contacted KoAloha. They told me a few interesting things. The first is that this is a known issue and the reason they changed the bridge design. The second thing they said was they would either replace this bridge and refinish the uke or they would just replace the uke. Third, and most interesting to me, is that their warranties **follow the uke** not the owner! I verified that this meant that the second owner could send in for a free repair- less shipping costs.
I am heading to Hawaii tomorrow. So my quandary is- do I take it with me and drop it off for repair or do I sell it without repair and let the next owner decide what to do? The repair would give it the modern bridge rather than this (highly desireable?) design.
I appreciate your opinions! Much has been said about KoAloha's warranty; I can't think of another company that stands behind their product regardless of owner...
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