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View Full Version : HMS turnaround time?



Ukedani
08-06-2014, 02:54 PM
I'm getting back into uke and I bought a Kala KA-FMSG. I got a confirmation receipt but no info on eta. Sent email but no response yet. Anyone know what their backlog is at present? I'm in Los Angeles so at least shipping will be fast once it leaves there.

Tigeralum2001
08-06-2014, 02:56 PM
Typically their service is amazing! They may be backed up; might try calling them instead of email.

Andy Chen
08-06-2014, 03:03 PM
The turnaround time for set up and shipping is listed on the website. Right now it may be a week cos they have been doing great business.

graybones
08-06-2014, 03:03 PM
I bought a uke from them about two months ago and found the turnaround time listed here to be accurate: http://www.theukulelesite.com/shipping-questions
I wouldn't be surprised if there's a little extra delay also with the 2 hurricanes about to hit Hawaii back to back this weekend.

A little wait is worth it though... HMS is the best (http://forum.ukuleleunderground.com/showthread.php?99331-My-uke-cracked!!-What-happened-what-do-I-do&p=1559082#post1559082) :)

hawaii 50
08-06-2014, 03:05 PM
Typically their service is amazing! They may be backed up; might try calling them instead of email.

Yep still early here
808 783 3696

PereBourik
08-06-2014, 03:06 PM
They're under double hurricane watch, too.

Ukedani
08-06-2014, 03:37 PM
Thanks all. Just heard about the twin hurricanes on evening news. My uke can wait.

Icelander53
08-06-2014, 03:42 PM
I ordered a Pono a few days ago and at that time it was 5-9 days. But things may slow with the hurricane.

Ukedani
08-07-2014, 06:28 AM
I received an email reply stating they hoped to ship it out tomorrow. I told them no rush, and that I hoped everyone stayed safe over there.