Every single instrument that any manufacturer sends to Gryphon Strings in Palo Alto goes first to one of a very picky team of luthiers, and if the setup isn't perfect out of the box, they make it so or send it back to the manufacturer. They also offer a significant discount on any future work that you might need done on any instrument you buy there. Frank Ford and his team are as good a repair department as there is in the US. Five stars out of five. There are only maybe four other major acoustic stores that can match them for on-site lutherie...Mandolin Brothers, Gruhn Guitars, Elderly, and Dusty Strings...there may be a few more, but those are ones I know well.