I think that explains a lot - I *did* guess that this would be the problem, in my long post about the fix above.… and it’s calling me a “verified account”. I haven’t seen that before.
I suspect they have created a lot of different user groups - I can see "member", "verified account", "active member" - and not realised that xenforo user rights and permissions are cumulative.
It looks like the fix is pretty easy. A few member groups they have created need to have their permissions reviewed.
Unfortunately, in line with the complete lack of communication, it seems fairly clear this is not being given even the smallest amount of attention.
It's annoying for me as a relatively new and junior member, but if I was one of the paying VIP members affected, I'd be pretty ticked off.