I bought a Kala through them on Amazon. The setup was horrible and almost unplayable but that was not their fault. They accepted the return with no problem but the return shipping was a loss for me.
Recently bought a Stagg Tweed Soprano Ukulele case for my pineapple via their eBay store. They had the best price and free shipping. Their communication after purchase was good and shipped quickly. No issues here. Would do business with them again without hesitation.