The ordering was pretty straight forward. They ask for various measurements and a template of the body. It's the waiting that kills you. I ordered mine an June 16th and received it today (oct. 6th) but... well worth the wait.
Very nice!...I've had two of their acoustic guitar cases for well over a decade and couldn't be more pleased with them. They're rock solid and offer great protection.
I plan to order one for my Beneteau when finances allow.