Recommendations for reputable online stores and brands for a newbie please!

Cadia

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I was curious if I was going to see "Uke Like the Pros" mentioned now that they have become a YouTube ukulele seller as well as selling on-line lessons. They claim to be very big and very good but something about them makes me wary. I'd hate to be unfair if they are offering fair deals and good set-up for customers but I've seen little in the way of customer feed back yet.
Nope.
 

kaimuki

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Customer feedback I've seen online is all positive .

I contacted their customer service department recently about an inaccurate ukulele listing on their store website .
Their reply was prompt and professional and they corrected the listing .
 

Dohle

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Customer feedback I've seen online is all positive .
There have been a few pretty negative threads here in the last few months that have pointed out some specific grievances with ULTP. I haven't dealt with them so I can't comment on how they operate, just wanted to point out that there are complaints.
 

kaimuki

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There have been a few pretty negative threads here in the last few months that have pointed out some specific grievances with ULTP. I haven't dealt with them so I can't comment on how they operate, just wanted to point out that there are complaints.
Thanks for pointing that out .
 

Jimpro

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I too have had great experience with ukelikethepros. They are knowledgeable and can help guide your choice based on what you want to play and your budget and they give 100% satisfaction so if you don’t like it they take it back for full refund.
 

Mo So

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I was curious if I was going to see "Uke Like the Pros" mentioned now that they have become a YouTube ukulele seller as well as selling on-line lessons. They claim to be very big and very good but something about them makes me wary. I'd hate to be unfair if they are offering fair deals and good set-up for customers but I've seen little in the way of customer feed back yet.
I bought a Kala solid acacia concert from them a couple of weeks ago. I didn't walk away feeling that I had gotten the cheapest deal on the planet, but on the other hand I got a solid instrument with a very good setup, which, for my first ukulele, counted for a lot. I got a little setup card with it, with the name of the person who did the setup and a lot of the specs they set it to - it is a little thing, but I am happy to have it. I've gone through several of the lessons and I think they are pretty good (currently working on the Music Theory lesson set).
 

Cadia

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There have been a few pretty negative threads here in the last few months that have pointed out some specific grievances with ULTP. I haven't dealt with them so I can't comment on how they operate, just wanted to point out that there are complaints.
Well put, Dohle.
 

Cadia

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Ya can't go wrong with any of these most excellent online ukulele sellers!

Click links (alphabetical order):

Mainland Ukes

Mim's Ukes

The Ukulele Site

Uke Republic

They all provide quality ukes with good setups (which is important for an ukulele to play and sound well).
I want to add World of Ukes to this list. Matt has always seemed like a very honest and trustworthy vendor. I recently bought a uke from him. Not only is it beautiful, it plays very well and arrived from the UK to the US in 3 days, no additional shipping or fees. Very easy and pleasant transaction.
 

Dohle

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ULTP is listed as a dealer for aNueNue USA , which is Corey and Kalei from TUS .
Granted , that's B to B , and not B to C .
But I take this as an endorsement from highly respected people in the business .

https://www.anuenueusa.com/pages/our-dealers
Don't get me wrong, I'm sure ULTP is a decent store. I mean they stock Kamaka now which is a sort of endorsement on its own. I just wanted to point out that there were a few negative experiences by a couple UU members with ULTP not that long ago. If I recall correctly, one was an issue with a dodgy KoAloha tenor and the refund process wasn't that smooth. They also immediately re-listed that KoAloha tenor to their site when it was returned without mentioning anything about the issues of the instrument. Or maybe those were two different cases, can't remember specifically. The point is, there were definite issues.

That said, I wouldn't personally have an issue buying from ULTP, particularly if I was planning on doing my own setup (since they don't offer free setup). I'm sure the store is reputable enough, and they do have a very good selection of ukes. However, I would definitely prefer some of the other shops mentioned above over ULTP.
 

rainbow21

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Let the buyer beware. I recall when they had a KoAloha Red Label that they listed for about $2000 more than other sellers. It is not there anymore, so maybe they sold it. Now there is a "preowned" standard 25th Anny concert for about $2500 more than the "MSRP" and triple the selling price for when they sold new (at other shops) a year ago. I consider it price gouging even though ULTP is free to set whatever sell price they choose. But I would hate to spend about $4k for a preowned uke and then find out that others paid $1300 for the same new item. I recall Dohle's accurate recounting of the recent thread and so do take my infrequent business elsewhere.
 

kaimuki

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Let the buyer beware. I recall when they had a KoAloha Red Label that they listed for about $2000 more than other sellers. It is not there anymore, so maybe they sold it. Now there is a "preowned" standard 25th Anny concert for about $2500 more than the "MSRP" and triple the selling price for when they sold new (at other shops) a year ago. I consider it price gouging even though ULTP is free to set whatever sell price they choose. But I would hate to spend about $4k for a preowned uke and then find out that others paid $1300 for the same new item. I recall Dohle's accurate recounting of the recent thread and so do take my infrequent business elsewhere.
ULTP currently has an Ohana CK-35L listed at $419 .
That's Ohana's MSRP .
I don't know what promotions ULTP is currently running and if the final selling price of that uke would be lower . (-15% = $369)
Mim has this model listed at $269 including set up .
Many other dealers have it listed at around $269 , that seems to be the street price .
I don't know what the shipping costs are for either .
But I've seen enough .
In a prior post I gave ULTP the benefit of the doubt .
But now I must say , Let the buyer beware of ULTP !
 

merlin666

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I just find the ULTP website hideous and I would not buy there. While it is annoying that it's all over the place, what really irks me is that when you look at a uke you need to scroll through a huge list of options before you even get to the description. If they were serious about a good buying experience they should not even list options until after the uke was in the cart. A good 98% of what they spew for each uke is trivial.
 
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necessaryrooster

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I want to add World of Ukes to this list. Matt has always seemed like a very honest and trustworthy vendor. I recently bought a uke from him. Not only is it beautiful, it plays very well and arrived from the UK to the US in 3 days, no additional shipping or fees. Very easy and pleasant transaction.
I've had a good experience with Southern Ukulele Store as well. Shipping was fast even to west coast USA. Uke came exactly as described and the set up was great too.