Page 1 of 2 12 LastLast
Results 1 to 10 of 17

Thread: Problem with USPS to Canada

  1. #1
    Join Date
    Jan 2008
    Location
    Brown County Indiana
    Posts
    12,325

    Default Problem with USPS to Canada

    I sent out a ukulele to Montreal last week for the Montreal Ukulele Festival and it was stolen in transit. Somewhere between Indiana and Montreal, someone stole the ukulele. They removed the customs form and stuck it on a box full of trash. The recipient received a box of trash with my customs form on it and unfortunately even paid duty on it before they opened it and discovered what happened.

    The USPS response has been rather apathetic so far.
    http://www.youtube.com/user/hoosierhiver

    UWC: no shirt, no shoes, no problem..

    Ukes questions should be emailed to mike@mainlandukes.com

    I know Gary Yoshida.

  2. #2
    Join Date
    Jul 2010
    Location
    Philadelphia, PA
    Posts
    7,360

    Default

    I would like to be encouraging, but I can't. I shipped a mandolin from the US to British Columbia some time ago, and it was damaged in transit. I tried to make a claim with the USPS, but the told me that since Canada Post had delivered it, I would have to file a claim with them. Canada Post told me that was absolutely wrong, and they didn't even have a claim form for that-- and that since I had purchased insurance from the USPS, it was their responsibility (which makes perfect sense to me). After being batted back and forth between the two for a while, I was told I should speak to an International Specialist from the USPS. I left dozens of messages for her, without a single call back.

    I paid the recipient for the damage, which fortunately wasn't extensive, and learned a valuable lesson.



  3. #3
    Join Date
    Jan 2008
    Location
    Brown County Indiana
    Posts
    12,325

    Default

    The thing that gets me is that it was obviously stolen by someone inside the postal system who put the tracking on another box presumably to avoid anyone from knowing where the theft occurred, yet the post office is treating it like it's no big deal., making me wonder if this is common.
    http://www.youtube.com/user/hoosierhiver

    UWC: no shirt, no shoes, no problem..

    Ukes questions should be emailed to mike@mainlandukes.com

    I know Gary Yoshida.

  4. #4
    Join Date
    Sep 2013
    Location
    Los Angeles, near the Beverly Center.
    Posts
    5,228

    Default

    I believe that theft by post office personnel is rampant, I had three checks mailed to me recently that went missing, though other mail arrived (they were cancelled immediately). The powers that be couldn't care less. I find the carriers to be complacent, lazy and poorly trained, they don't make any effort to sort their deliveries properly. I very often get mail for other tenants in my building and even from addresses blocks away from me. The recordings on the phone while you wait forever are the most disingenuous I've ever heard.

  5. #5
    Join Date
    Jan 2008
    Location
    Brown County Indiana
    Posts
    12,325

    Default

    Quote Originally Posted by kohanmike View Post
    I believe that theft by post office personnel is rampant, I had three checks mailed to me recently that went missing, though other mail arrived (they were cancelled immediately). The powers that be couldn't care less. I find the carriers to be complacent, lazy and poorly trained, they don't make any effort to sort their deliveries properly. I very often get mail for other tenants in my building and even from addresses blocks away from me. The recordings on the phone while you wait forever are the most disingenuous I've ever heard.
    Lat week I had a mis-delivered letter in my box that was from a bank. The address wasn't even for my city/zip code and wasn't even for a po box!
    http://www.youtube.com/user/hoosierhiver

    UWC: no shirt, no shoes, no problem..

    Ukes questions should be emailed to mike@mainlandukes.com

    I know Gary Yoshida.

  6. #6
    Join Date
    Mar 2014
    Location
    Ames, Iowa
    Posts
    4,285

    Default

    My wife recently had a dress stolen out of a package from Great Britain. There were supposed to be two dresses, but when it arrived, there was only one, and the invoice was also gone. We could see where the box was opened and then taped shut. The retailer did not seem surprised, and had a replacement sent immediately. I don't know who ended up eating the cost of the dress, but it wasn't my wife. Anyway, USPS has always been pretty reliable for me, except in the instance of this dress.
    Last edited by Rllink; 08-04-2015 at 09:28 AM.
    I don't want to live in a world that is linear.

    I just want everyone to understand that I am not a ukulele expert, even though it may look at times like I'm pretending to be.

    https://www.amazon.com/s/ref=nb_sb_n...tective+Agency

  7. #7
    Join Date
    Sep 2009
    Location
    Proxima B
    Posts
    2,065

    Default old age

    From my experience , tracking numbers arent much help. I bought something on Ebay for what I thought was a very good price. I checked the tracking number and it said it was
    delivered. I never got it. I told my Mail person about it and she checked the tracking number and told me she is never near my house at that time. This made me think it was delivered to the wrong house OR The person that sold it to me sent an empty package to a wrong address on purpose so that it looks ( by the tracking number ) like it was delivered. I didnt bother to argue with Ebay. The tracking number
    said it was delivered.
    Last edited by Pukulele Pete; 08-04-2015 at 09:32 AM.

  8. #8
    Join Date
    Aug 2011
    Location
    Oop North in England
    Posts
    5,912

    Default

    Not just Postal Services, courier services as well. I had a ukulele sent to me from the USA by FedEx and when the box arrived it was empty apart from a doll of negligible value but the customs label said ukulele worth $100US. I didn't read the customs label properly so by the time I realised the problem it was too late and I was stuck with paying GB customs duty on goods I did not receive.

    On a more local matter while I was staying with my daughter last year a parcel she was expecting never arrived. When she contacted the courier service they said it had been signed for. As we had been in her apartment at the time, there had been no knock or doorbell at the time it was supposed to have been delivered, so there was clearly something wrong going on.

    It turned out that the van driver had signed for the parcel himself and left it on the doorstep and the parcel had been stolen from the doorstep. At least she got compensation for that and I gather the van driver was sacked.

    Dishonest employees is clearly a problem with all delivery services and not confined to N America either.
    Geoff Walker

    I have several ukuleles in various sizes and am not planning on getting any more...

    at least, not yet.

    I also play some blowy things and a squeezy thing

    Internet:
    You Tube Channel: http://www.youtube.com/user/TootlinGeoff
    Soundcloud: http://soundcloud.com/tootlingeoff

  9. #9
    Join Date
    Jun 2009
    Location
    Los Angeles
    Posts
    4,953

    Default

    Quote Originally Posted by kohanmike View Post
    I very often get mail for other tenants in my building and even from addresses blocks away from me.
    Yep. For as often as I get someone else's mail, I'm sure someone else has to be getting some of mine, too.

  10. #10
    Join Date
    Aug 2011
    Location
    Oop North in England
    Posts
    5,912

    Default

    People on our street are pretty good at taking in each other's mail and passing it on.
    Geoff Walker

    I have several ukuleles in various sizes and am not planning on getting any more...

    at least, not yet.

    I also play some blowy things and a squeezy thing

    Internet:
    You Tube Channel: http://www.youtube.com/user/TootlinGeoff
    Soundcloud: http://soundcloud.com/tootlingeoff

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •