Got a call from a former client on Christmas Eve. He asked for my help (his company cancelled our service, and went with a competitor, budget reasons - not his decision.) Anyway, I helped him, he is a nice guy. Then yesterday when I was at my desk I texted him and asked if he was ok. He had a few more questions and I logged in to his Office 365 admin portal (he had not changed his admin password) and I resolved his issue for him.
Anyway, he called me today and asked if I were in town, he had something for me. I told him I was driving to town to pick up my sister, so sure...
He gave me a $250 Ala Moana gift card!
He said his boss really appreciated my customer service, for someone who is not even a client anymore.
Feels good to be appreciated!