UkeStuff
Well-known member
Thanks for commenting, but I'm really just adding my experience to the conversation and not looking for a solution.
No more of Bruce Wei for me.
This is absolutely a fair point, which you are entitled to do--you've added to a thread asking about buyer experience.
Just for clarity's sake, one of the things that is hard with ukulele is to know when people have unreasonable expectations vs. reasonable ones. I've seen people (even recently) bent out of shape over a $50 ukulele that they said looked, sounded, and played great because of an issue they caused on the ukulele, and then slammed the brand over the Internets about it.
Joe, I don't think that's you, but I know I have a knee-jerk reaction to negative statements about instruments and that statement is always, "Did you contact the company?" Sometimes people have, and the company doesn't do anything.
I also think we think these ukulele companies are giant corporations. The actual companies themselves are quite small. Big brands simply buy ukuleles from factories in China (albeit with some say in the specifications and QC), and smaller brands are often one builder, or one master builder with a team.
All that is to say that I'd still suggest that you reach out to Bruce Wei and let him know what you think, if you haven't already. There may be nothing you can do, or you might find that he goes out of his way to make you happy. At the very least, you will have made an effort which may help the products improved for the next buyer. That's my mindset in just about everything--and not all companies are happy to receive feedback (ukulele or otherwise).
Some people don't feel that is their role, and that's understandable, too.
And finally, I want to reiterate that your thoughts and experiences are absolutely valid, and worthy to be shared.