Mine arrived with the action so high I couldn't measure it with a string gauge. That affected everything else. I contacted Flight and they said they'd send a new saddle. They didn't, at least not yet, and it's been 3.5 weeks. I only had 30 days to send it back, so I quit waiting for the replacement saddle a couple of days ago. I still like the soprano version, but I think this one may have some kinks in production that need to be worked out.